Routeware is the industry leader in providing SAAS software solutions, integrated technologies including RFID, AI, video, hardware/software, and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations achieve a digital transformation that saves time and money, increases efficiency, improves safety, and helps to make our world a greener place.

　　Based in Portland, Oregon, the company is PE-backed and employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one solution to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

　　Our Mission:

　　Transform waste collection to drive a better future for generations to come.Our Values:

　　Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.

　　Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.

　　Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

　　POSITION OVERVIEW

　　The GTM Business Systems Manager is responsible for supporting Routeware's go-to-market function (Sales, Marketing, and Customer Success teams) by ensuring aligned and effective use of our technology stack. This role will work cross-functionally with the GTM function and our IT departments to deliver on process enhancements, reporting needs, data cleanliness, process automation, project management, and prioritization of initiatives.

　　RESPONSIBILITIES & DUTIES

　　Align requirements & resources to develop and implement new business processes and procedures to improve efficiency and productivity.

　　Project manage initiatives to ensure that they are successfully delivered within desired timeframes.

　　Analyze data and systems processes to determine where improvements can be made.

　　Ensure that enhancement requests align to overall go-to-market and technology strategy.

　　Establish data quality controls

　　Build dashboards and reporting that support go-to-market (GTM) KPIs and reporting needs.

　　Partner with Leadership & Operations to ensure we are optimizing processes and focus on strategic company initiatives.

　　Collaborate with the GTM business functions such as field sales, sales operations, marketing, marketing operations and customer team to create ongoing enhancements and data integrity initiatives.

　　Improve solution use and adoption by ensuring understanding of end-user needs and existing processes as projects are delivered.

　　Monitor success of each program against KPIs and evolve strategies based on results.

　　Manage and develop team of professionals – as we expand.

　　QUALIFICATIONS

　　7+ years of experience in Sales/Marketing Operations or support, Business Systems, or IT

　　Bachelor's Degree in a business-related function

　　Excellent presentation and communication skills

　　Salesforce, Salesforce CPQ, ChurnZero, BoostUp.ai, DocuSign, Snowflake, Tableau experience preferred

　　Experience working with Sales, Marketing, and/or Customer Success

　　Strong project management skills including conceptualization, driving alignment, planning resources, managing deadlines and objectives, and delivering analysis and recommendations

　　Ability to clearly communicate and set expectations cross-functionally

　　Able to build solid, effective working relationships with others at all levels of the organization

　　Experience working in a fast-paced, high-performance environment where the business is constantly evolving

　　BENEFITS

　　Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)

　　Paid parental leave

　　Medical and Dependent FSA

　　401K match

　　Unlimited PTO

　　Nine company holidays

　　1 Volunteer day

　　Summer Friday's

　　This is a full time, remote role based anywhere in the United States.

　　Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.