About the role

　　This hospitality-centric role supports the 7-day operation of the aerial gondola by warmly welcoming guests while maintaining their safe transportation to and from the winery through close partnership with the maintenance team.

　　The Gondola Attendant is responsible for the safety of our employees and visitors as the load and unload the gondola.

　　This role requires great customer service, as the gondola provides the first interaction with 100,000+ visitors annually.

　　The Gondola Attendant supports the maintenance team and must pass a certification on basic Gondola Operation Mechanics.

　　Open and close the gondola with support of the mechanic team.

　　Maintain the cleanliness of all gondola cars.

　　The Gondola Attendant must be trained in van driving, gondola evacuations, as well as A.D.A. compliance.

　　Provide services to Sterling Vineyards Hospitality department, when help is needed.

　　Cultivate ideas, implement process change to increase efficiencies, improve safety and reduce costs.

　　Heavy involvement in Gondola Evacuation vacation drills and will be provided training according to ANSI Aerial Gondola standards.

　　Ensure Sterling team adheres to all TWE Zero Harm and Health & Safety standards and provide all necessary training.

　　Work with onsite maintenance team to ensure all guest facing areas are well presented, including equipment, landscaping and building interior/exteriors.

　　Ensure compliance with all federal and state laws regarding alcoholic beverages service Complete projects and other duties as directed by the AHSM and Maintenance Manager.

　　About you

　　You have excellent English written and verbal communication skills to communicate with all levels of employees and consumers

　　You have strong interpersonal skills

　　You have a clean professional appearance

　　Must be at least 21 years of age

　　You have a valid California Driver’s License and proof of good driving record

　　You are able to work flexible shifts, weekends and holidays

　　You are able to complete Van Training, Evacuation Training, as well as Operator Certification upon hire.

　　You are able to work outdoors in any weather condition

　　You are able to lift 40 pounds

　　Inclusion and Diversity

　　Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact [email protected], quoting the job title and reference number.

　　Pay Transparency Disclosure: The base pay range offered for this position is $21 to $26 per hour plus bonus. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of Calistoga, CA. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.