A unique opportunity to lead the Customs Migrations team in CEBU has now become available. This is a critical position to support the Europe team's operational responsibility for the day to day running of Customs operation.

　　Your Role

　　Join the Global Services Center in CEBU where you will be accountable for producing a range of responsibilities ensuring optimal utilization of customs teams across EUR countries.

　　You will provide leadership + direction focusing on productivity of teams and ensuring continuous improvement our the Customs team supporting the EUR countries.

　　Your Responsibilities

　　Your team is responsible operationally performing inside of agreed service KPI levels and you play a key role in making day to day decisions for smooth operational running the team supporting the EUR counties.

　　Manage Productivity of teams and ensure continuous improvement

　　Ensure optimal utilization of customs teams across EUR countries

　　Manage and lead implementation of new countries, lanes and onboarding strategic customers

　　Introduce unified reporting and KPIs structure to measure and monitor performance of teams

　　Talent identification and development for key roles according to designated org structure

　　Regular attrition analysis and relevant mitigation measures

　　Regular quality analysis and customer feedback analysis

　　Represent Customs Cebu to regional management (report on activities of the GS)

　　Financial cost management

　　Ensure customs compliance

　　Build the culture & team. establish KN Customs teams according to guidelines EUR

　　Your Skills and Experiences

　　To be considered, you need to bring to the role strong leadership + people management qualities, along with performance focus towards quality and KPIs. Your ability to build strong stakeholder relationship and balancing expectations while driving performance will be key to your success.

　　Good Reasons to Join

　　We are looking for commercially-minded people leaders who possess a global outlook + are innovative problem solvers. In return, you will gain access to professional development opportunities + international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to develop your career in logistics, start a conversation with us and click apply today!

　　Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.