Overview

　　The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

　　When you join The Salvation Army, not only do you get an inspiring job with excellent benefits in a family-friendly environment and a career that empowers you to positively impact people’s lives, you also join an organization that helps over 25 million people in America every year overcome homelessness, food insecurity, economic hardship, addiction, loneliness, exploitation, and the trauma of natural disasters.

　　Our Community Relations and Development Department (CRD) at Eastern Territorial Headquarters in West Nyack, NY has an opening for a Gift Processing Operations Analyst.

　　This position will assist the CRD Department in processing lock box donations in a timely manner, maintaining records, and always striving for complete accuracy to preserve the integrity of gift data. Additionally, this person will support in the execution and administration of various other CRM related tasks as needed.

　　This is an onsite position.

　　Responsibilities

　　Process donations as needed

　　Perform other data entry and hygiene tasks as needed

　　Ensure proper coding is used in the designation of donations

　　Maintain data integrity

　　Alert supervisor whenever data is questionable

　　Prepare and upload donation files

　　Think critically about data entry issues, identify them and recommend a solution

　　Collaborate with Legal Department, when necessary, to process complex donor transactions, including Matching Gifts and Donor Advised Fund donations

　　Support the evolution of gift processing operations, Steward donors efficiently and in a timely manner

　　Produce donor-related correspondence including acknowledgements and stewardship letters

　　Answer The Salvation Army donor stewardship phone line and address donor concerns as appropriate

　　Work collaboratively to support campaign management operations

　　Partner with Finance, IT, and Divisions to ensure continued accuracy of donor records in CRD Systems

　　Partner with Finance, IT, and Divisions to troubleshoot and resolve the processing of donations that require exception handling

　　Collaborate with Finance to identify and reconcile donation discrepancies

　　Create and manage adjustment batch processing jobs for donation encoding errors that are identified

　　Other duties as assigned

　　Qualifications

　　Associate's Degree

　　1-3 years of related experience

　　Proficiency in Microsoft applications

　　Experience with Salesforce NPSP a plus but not required

　　Strong organizational skills and attention to detail

　　What We Offer

　　Generous Medical, Dental, Vision Benefits

　　TSA paid Life Insurance for Employees

　　Additional life insurance options for employees

　　On-site cafeteria

　　Paid Time Off – Vacation, Sick, Personal days

　　403(b) retirement savings plan

　　Non-contributory Pension Plan

　　Professional Development

　　Education Assistance

　　Free, on-site Fitness Center

　　Federal holidays

　　Opportunities to give back and support our communities

　　All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

　　Job LocationsUS-NY-West Nyack

　　Job ID 2024-12277

　　Category Administrative

　　Compensation Min USD $45,000.00/Yr.

　　Compensation Max USD $48,000.00/Yr.

　　Type Regular Full-Time