General Manager

　　OTG - LaGuardia Airport, East Elmhurst Queens, NY, LaGuardia Airport, Flushing, New York, United States of America

　　Req #10355

　　Friday, January 19, 2024

　　YOUR NEXT OPPORTUNITY IS NOW BOARDING:

　　Join OTG as a General Manager at LGA Airport now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

　　WHAT IS OTG?

　　OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year.

　　WHY OTG?

　　By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

　　We transform airport experiences.You drive it.

　　ROLE AND RESPONSIBILITIES

　　Position Summary:

　　The OTG General Manager at LGA Airport is the management leader in our OTG units; this position is responsible for all day-to-day restaurant and Cibo operations for multiple concepts and crewmember performance. This may include Front of the House/Back of the House staffing, development and training, food quality presentation, guest services, inventory management, merchandising, labor management, and the maintenance of all policies and procedures in the restaurants and Cibo Markets.

　　Responsibilities:

　　Promotes an attitude of pride, cooperation, and success in the Unit

　　Accountable for the ordering process and overall unit budgets in the unit

　　Accountable for all cost and sales projections on a weekly basic

　　Ensure cost-effective and efficient staffing and adherence to labor budgets.

　　Accountable for unit scheduling managers as well as crewmembers

　　Provides leadership to the managers and crewmembers in the Unit

　　Accountable for establishing and maintaining high standards for food quality and customer service

　　Directs the managers and crewmembers to achieve company standards

　　Administrates and follows-up management and crewmember training

　　Assigns and defines areas of responsibility for the managers, establishing and settling deadlines.

　　Directs the team toward achieving the Unit's financial goals

　　Maintains a positive work environment for both the management team and staff

　　Provides a workplace free from hazards, following all safety policies set forth by the company.

　　Accountable for leading the recruitment of FOH staff

　　Accountable for knowing and understanding the crewmember handbook and CBA and communicating the OTG policies and procedures with consistency

　　Oversees CIBO Markets in assigned quadrants

　　Complete other tasks as assigned

　　QUALIFICATIONS AND REQUIREMENTS

　　Degree in hospitality or culinary field is preferred

　　Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts

　　1 – 3 years of retail experience (convenience store) a plus

　　Proficient knowledge of P&L budgeting and forecasting

　　Strong culinary background and fine dining experience are a plus

　　Commitment to service of customers, crew, co-workers, and management

　　Demonstrated dependability, personal drive, and leadership, ability to lead by example

　　High level of integrity, work ethic, passion, and commitment to OTG values

　　Ability to train, delegate, coach, and aid in the development of crewmembers

　　Excellent verbal and written communication skills

　　Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions

　　Salary range: $75,000 - $85,000 per year.

　　OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

　　Other details

　　Pay Type Salary

　　Min Hiring Rate $75,000.00

　　Max Hiring Rate $85,000.00

　　Apply Now

　　OTG - LaGuardia Airport, East Elmhurst Queens, NY, LaGuardia Airport, Flushing, New York, United States of America