Our associates celebrate lives. We celebrate our associates.

　　Consider the possibilities of joining a Great Place to Work!

　　This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

　　JOB RESPONSIBILITIES

　　Funeral Services

　　Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased

　　Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn

　　Greet visitors, provide programs, answers questions, and provide funeral services information

　　May serve as pallbearer

　　May drive families to cemetery site

　　Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

　　Office Assistance

　　Courteously answer phones, screen callers, and take ‘first call’ information

　　Notify staff members when appointments arrive and escort guests to appropriate room

　　Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming

　　Review a variety of documents for accuracy

　　Data entry of document information into proprietary systems

　　Receive deliveries

　　Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

　　Driver and vehicle maintenance

　　Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home

　　May transport the deceased to funeral home

　　Wash, vacuum, and clean vehicles to ensure vehicle is presentable

　　Fuels vehicles as necessary; following safety guidelines and expenditure processes

　　MINIMUM Requirements

　　Education

　　High School Diploma or equivalentCertification/License

　　Valid state issued driver’s license with an acceptable driving recordExperience

　　No prior work experience required

　　Funeral industry experience preferred

　　Knowledge, Skills and Abilities

　　Ability to follow instructions given over the phone or in person

　　Ability to use personal computer and type

　　Ability to work and communicate effectively with others

　　Ability to work with kindness and compassion for the deceased and their families

　　Ability to maintain composure in challenging situations

　　Good verbal and written communications skills

　　Ability to maintain confidentiality

　　Ability to work with colleagues to accomplish tasks

　　Ability to work evenings and weekends

　　Ability to lift up to 50 pounds; push/pull up to 200 pounds

　　Work CONDITIONS

　　When considering the work hours associated with this job, the following factors may apply:

　　Work Environment

　　Work indoors and outdoors during all seasons and weather conditions

　　Professional Dress is required when in contact with families

　　Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

　　Work Postures

　　Frequent, continuous periods of time standing, up 6 hours per day

　　Climbing stairs to access buildings frequently

　　Physical Demands

　　Ability to lift up to 50 pounds; push/pull up to 200 pounds

　　Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

　　Work Hours

　　Working beyond “standard” hours, including weekends, nights and holidays

　　Local travel

　　Postal Code: 85033

　　Category (Portal Searching): Operations

　　Job Location: US-AZ - Phoenix

　　Job Profile ID: F00299

　　Time Type: Part time

　　Location Name: Advantage Funeral and Cremation Services