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Consider the possibilities of joining a Great Place to Work!

Role and Responsibilities

Assist the Services Manager with answering phone calls, emails, and other clerical tasks.

Support Funeral Director and Location Manager in retaining heritage and grow market share through active involvement with community.

Interfacing with families and assisting in providing support.

Ensure adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and applicable rules.

Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits and pension, pre-arrangements for next of kin.

Answering phones, preparing reports as necessary and participating in staff meetings.

Ability to use technology while meeting with families.

Identifies and resolves problems in a timely manner.

Skillfully gathers, analyzes and trends data.

Interact and connect with families in order to provide support

Produce and maintain service contract files

Other responsibilities as assigned.

Qualifications and Education Requirements

High school diploma or Equivalent.

1-2 years of industry experience.

3- 5 years of recent administrative or customer service experience.

State Funeral Director License is highly desired

Pay range: $21-23

Preferred Skills

Strong Computer Skills

Excellent Administrative Skills.

Excellent Customer Service Skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ability to operate office equipment such as photocopiers, printers, fax machines, etc.

Conveys information clearly and concisely in written and spoken communication

Resolves problems and provides solutions to customers in a timely manner

Time management and organizational skills

Reliable transportation for occasional errands, local health departments, post office, deliveries, etc. (Mileage reimbursement available)

Postal Code: 89128

Category (Portal Searching): Operations

Job Location: US-NV - Las Vegas

Job Profile ID: N00040

Time Type: Full time

Location Name: Neptune Society - Las Vegas