Job Number: 493142Job Title: FT Support - Lifelong Learning-Lead SupportOpening date: Dec 6, 2023 8:00amClosing date:Summary: This position provides excellent customer service and maintains a welcoming learning environment for the public, students, faculty, and staff for the Lifelong Learning Program. Provides general office support including clerical, data entry, managing and coordinating staff coverage of the Lifelong Learning customer service phone lines and email inbox.

　　Description:

　　Title: FT Support - Lifelong Learning-Lead Support

　　This posting is open until filled

　　The date after which applications are not guaranteed review is: 1/15/2024

　　Hours Per Week: 40 Hours

　　Compensation Type: Hourly Salary

　　New Hire Starting Pay: $16.32 - $18.28

　　Employee Classification: FT Support Staff- Union

　　Level: FT Support-4

　　Division: Community Education & Workforce Dev - 30000

　　Department: Lifelong Learning - 30200

　　Campus Location: LCC East Campus

　　Position Type: Regular/Continuing

　　Bargaining Unit: ASP

　　To view the applicable labor contract, visit the Labor Relations web site{target="blank" rel="noopener" saferedirecturl="https://www.google.com/url?q=https://links.dc4.pageuppeople.com/ss/c/FZq5bPbA2uF38IDtHm2GoyPpmJKofNChFLK4M1FQIPWyGXQP0QutIC5Kh1BMvOp-oEGY3Lv-0-0Yzxcm9YO56Q/41w/JKDFFzLRXmvo2gXSfJk-Q/h0/6kRbnzrRKNwnCz2y62kQho3Nk1Cv3MMrBaAPhRi5thA&source=gmail&ust=1701955416166000&usg=AOvVaw3XiKy5o4jz5OT4ZnoqUGNQ"}.

　　For information about the benefits offered, please visit the Benefits web site{target="blank" rel="noopener" saferedirecturl="https://www.google.com/url?q=https://links.dc4.pageuppeople.com/ss/c/3Zb5RhPyzttRmVmSPSOoAHniiPK0ic66lAVZXTTiN-3WN2388nhl8pMM4qKDew5ic0gjE8b4b4azMWR2nCACA/41w/JKDF_FzLRXmvo2gXSfJk-Q/h1/Rn3qFB92MEyvrrYCcEwgBbxaes-wg2AEBu2pwHpfwH8&source=gmail&ust=1701955416166000&usg=AOvVaw1Y4wC2zzYciNPLHbOE4UfX"}.

　　Provides excellent customer service and maintains a welcoming learning environment for the public, students, faculty, and staff for the Lifelong Learning Program. Provides general office support including clerical, data entry, managing and coordinating staff coverage of the Lifelong Learning customer service phone lines and email inbox. Course packet creation, packaging materials for course delivery, quality check of course materials. Create and track faculty instructional pay information. Create, send, and track pay agreements. Create purchase requests and track receipts and delivery. Assists with serving a diverse population of students, community members, faculty and other staff in an informative, courteous, and professional manner.

　　The Lifelong Learning Office is located at LCC East, 2827 Eyde Parkway, East Lansing; however, work at other locations is required on an as needed basis. Occasional shifts outside normal business hours are also required.

　　Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.