Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM

　　The Front Desk Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

　　Location : 6022 14th St West Bradenton, FL 34207

　　Primary Responsibilities:

　　Checking eligibilities for all scheduled appointments weekly for current month. Begin checking Mondays for the following week to ensure they are still our patient when we begin confirmation calls

　　Ensure the EHR banner matches what the eligibilities states

　　Print the provider schedule for next day and chart prep

　　Scan current year Humana card and check for Medicare card and photo id

　　Annual update complete? Make necessary changes in PM

　　Make confirmation calls-3 calls within 24 hours-ask patients to bring any items that we are missing

　　Complete any NO SHOW, CX, RS notes by end of business day

　　Task created for any appointments that have been N/S, CX-3 calls in 24 hours and letter sent

　　Answer Incoming calls and open incoming mail each day

　　Check Live Scan daily

　　Bayshore FD task view checked daily-in the morning and again in the afternoon-should be empty by end of day

　　Scan pile-ensure records are scanned into the chart

　　Check email daily

　　Open and close batch

　　What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

　　Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

　　Medical Plan options along with participation in a Health Spending Account or a Health Saving account

　　Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

　　401(k) Savings Plan, Employee Stock Purchase Plan

　　Education Reimbursement

　　Employee Discounts

　　Employee Assistance Program

　　Employee Referral Bonus Program

　　Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

　　More information can be downloaded at: http://uhg.hr/uhgbenefits

　　You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　Required Qualifications:

　　High School Diploma/GED (or higher)

　　1+ years of customer service experience in an office setting

　　Beginner level of computer proficiency (including Microsoft Outlook, Teams)

　　Preferred Qualifications:

　　Medical office experience

　　Knowledge of medical terminology

　　Soft Skills:

　　Excellent communication skills and phone etiquette

　　Ability to multi-task

　　At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

　　Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　　UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

　　#RPO #RED