Medical Receptionist/ Front Desk Job Summary:
Busy Otolaryngology (ENT) office is in need of a talented Medical Receptionist. This is a Medical Receptionist/front desk position that requires excellent customer care and attention to detail. Candidates must have a strong working knowledge of medical procedures and terminology. Must have experience working with EMR systems.
Duties/Responsibilities:
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
Answering multi-line phone
Schedules appointments
Registering and checking out patients
Processing medical record requests
Prepares a daily schedule of examinations for each provider.
Maintains reception area in a neat and orderly condition.
Assists patients with insurance papers and billing questions.
Required Skills/Abilities:
1-year medical front desk/receptionist experience
Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
Basic office skills such as typing and filing.
Good organizational skills.
Excellent communication skills
Bilingual (Spanish) preferred
Education and Experience:
Graduate of a certified medical office training course preferred.
High school graduate or equivalent required.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Full-time Employee Benefits:
401(k)
Medical insurance
Dental insurance
Generous PTO
Vision insurance
Life Insurance
Pay Range: $18-$20 per hour
This company is an equal opportunity employer.