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Front Desk Coordinator
Front Desk Coordinator-March 2024
Silver Spring
Mar 28, 2026
About Front Desk Coordinator

  Medical Receptionist/ Front Desk Job Summary:

  Busy Otolaryngology (ENT) office is in need of a talented Medical Receptionist. This is a Medical Receptionist/front desk position that requires excellent customer care and attention to detail. Candidates must have a strong working knowledge of medical procedures and terminology. Must have experience working with EMR systems.

  Duties/Responsibilities:

  Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.

  Answering multi-line phone

  Schedules appointments

  Registering and checking out patients

  Processing medical record requests

  Prepares a daily schedule of examinations for each provider.

  Maintains reception area in a neat and orderly condition.

  Assists patients with insurance papers and billing questions.

  Required Skills/Abilities:

  1-year medical front desk/receptionist experience

  Personality and demeanor to deal with the public and assist ill, older, or distraught patients.

  Basic office skills such as typing and filing.

  Good organizational skills.

  Excellent communication skills

  Bilingual (Spanish) preferred

  Education and Experience:

  Graduate of a certified medical office training course preferred.

  High school graduate or equivalent required.

  Physical Requirements:

  Prolonged periods of sitting at a desk and working on a computer.

  Must be able to lift up to 25 pounds at times.

  Full-time Employee Benefits:

  401(k)

  Medical insurance

  Dental insurance

  Generous PTO

  Vision insurance

  Life Insurance

  Pay Range: $18-$20 per hour

  This company is an equal opportunity employer.

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