Front Desk Associate

　　Department: Retail Santa Monica

　　Location: Santa Monica, CA

　　START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2902452&source=2902452-CJB-0)

　　Are you passionate about skincare and ready to embark on an exciting journey with a global leader in the industry? Dermalogica is seeking a dedicated and enthusiastic Front Desk Associate to join our team at our flagship store in Santa Monica. In this role, you will play an integral role in building lasting customer relationships, providing personalized skincare advice, and contributing to the achievement of overall store goals and objectives. This is your opportunity to gain hands-on experience in a dynamic retail environment and become part of a brand that is committed to transforming skin health.

　　Key Responsibilities:

　　Educate and inspire customers to experience all Dermalogica concepts, focusing on FaceMapping and increasing retail product awareness.

　　Build strong and lasting customer relationships by delivering personalized skincare advice and solutions.

　　Achieve personal key performance indicator (KPI) goals and collaborate with the team to accomplish overall goals and objectives.

　　Provide exceptional customer service and follow-up, ensuring each customer feels a

　　Meet monthly and yearly retail and service productivity expectations.

　　Utilize FaceMappings, Skin Lessons, and other Dermalogica concepts during skincare consultations on the retail floor.

　　Collaborate with the Lead Skin Therapist to learn Dermalogica Protocols for Pro30 and Pro60 treatments.

　　Stay up-to-date with the latest products, technology, ingredients, and treatments in the skincare industry.

　　Maintain store policies, cleanliness, and organization.

　　Qualifications:

　　Minimum of 1 year of experience in the retail industry.

　　Preferred 1 year of experience in a salon/spa environment.

　　Proficient in Microsoft Word, Excel, and Outlook.

　　Key Skills:

　　Excellent communication, interpersonal, and time management skills.

　　Clear and precise written and verbal communication skills.

　　Strong people skills to engage and connect with customers and colleagues.

　　Meticulous work approach with a dedication to cleanliness and a proactive attitude.

　　A passion for skincare and a desire to learn and grow in the industry.

　　Why Join Dermalogica?

　　Competitive hourly rate range of $17.00-$19.00 hr .; exact hourly rate determined by various factors including experience, skills, education, geographic location, and budget.

　　Comprehensive health benefits package, including life/accident/disability insurance, wellness programs, paid family leave, domestic partner benefits, education/training programs, monthly product allowances, annual fitness reimbursement, and 401(k) matching.

　　Be a part of a brand that values education, innovation, and skin health.

　　Make a real difference in the lives of aspiring skincare professionals.

　　Enjoy a supportive work environment that fosters growth and development.

　　A vibrant company culture that fosters personal well-being, creativity, and integrity.

　　Join us at Dermalogica and be part of a team that prioritizes customer satisfaction, personal development, and innovation in the skincare industry. Apply now to seize this incredible opportunity to gain valuable experience, contribute to our success, and grow as a Product Specialist. All applications will be reviewed for consideration, and a member of the Human Resources team will contact you if your experience and skills are a match for the position.

　　Dermalogica is an equal opportunity employer that embraces diversity, equity, and inclusion.

　　START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2902452&source=2902452-CJB-0)