Front Desk Agent

　　Job Details

　　Level

　　Experienced

　　Job Location

　　Hotel St. Louis - St.Louis, MO

　　Remote Type

　　N/A

　　Position Type

　　Full Time

　　Education Level

　　High School

　　Salary Range

　　$17.00 - $22.00 Hourly

　　Travel Percentage

　　Undisclosed

　　Job Shift

　　Any

　　Job Category

　　Undisclosed

　　FRONT DESK GUEST SERVICES

　　We are looking for a vibrant, outgoing, friendly, smiling Front Desk agent to join our team at Hotel Saint Louis, a Marriott Autograph Collection hotel in downtown Saint Louis. Hipstoric, describes our hotel, a wealth of history along with a hip atmosphere. We are looking for candidates that share our company values of passion, humility and perseverance. This will be a person that can share his or her passion for hospitality with our guests!

　　THIS IS A FULL TIME POSITION WITH A COMPLETE BENEFIT PACKAGE AFTER 90 DAYS TO INCLUDE HEALTH INSURANCES, COMPANY PROVIDED $50,000 LIFE INSURANCE, SUPPLEMENTAL INSURANCES, PTO, HOLIDAY PAY, MEAL - TRAVEL DISCOUNTS, CAREER OPPORTUNITIES AND MORE !

　　Job duties include:

　　Guest Services: 90%

　　Approach all encounters with guests and employees in a friendly, service-oriented manner

　　Anticipate and respond to guest requests

　　H andle billing questions or inquiries

　　Check guests in and out of the hotel

　　Administrative: 10%

　　Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working

　　Comply at all times with hospitality standards and regulations to encourage safe and efficient hotel operations; exceeding Marriott standard

　　Responsible for safety, sanitation, and cleanliness of service areas

　　Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments

　　Have knowledge of the hotel guest rooms, their locations, and amenities

　　Conduct a daily house count and expected arrivals and departures

　　Qualifications

　　QUALIFICATIONS/SKILLS: each essential duty satisfactorily. skill, and/or ability required.

　　To perform this job successfully, an individual must be able to perform The requirements listed below are representative of the knowledge,

　　Ability to read and write in English

　　Ability to read and comprehend instructions, short correspondence, and memos

　　Ability to write correspondence

　　Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees

　　Must be outgoing and friendly and be able to remain calm in stressful situations

　　Must have the ability to communicate in a positive and understanding manner

　　Must be able to pass a background check

　　DESIRED QUALIFICATIONS: High school diploma or equivalent.Associate’sdegree in hospitalityor related field preferred.

　　PHYSICAL DEMANDS: While performing the duties of this job, the person must be able to remain ina stationary position. The person must be able to constantly operate a computer and telephone to communicate with potential guests.

　　WORK SCHEDULE: AVAILABILITY MUST INCLUDE WEEKENDS AND HOLIDAYS.