Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep.
Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 118 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.
Once you get a glimpse of this one of its kind resort, you know you arrived in sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.
Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?
What will I be doing?
Food and Beverage Manager serving Waldorf Astoria Maldives Ithaafushi will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Team Members experience. The food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.
The position will assist in overseeing the development and implementation of departmental strategies and ensure the implementation of the brand service and initiatives. To ensure the food and beverage operation meets the customer needs, ensuring team member satisfaction and focusing on growing revenues and maximizing the financial performance of the department:
In addition, the following knowledge, skills, and abilities are required:
• Oversee the operations of the outlets appointed by the Director of Food & Beverage, VERY hands on; a good leader is there to support the operations whenever needed.
• Assist in preparing and consolidating the yearly budget for the department.
• Assist in preparing the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.
• Manage the consolidated inventory of Food & Beverage department’s OS&E together with the stewarding department.
• Attend and actively contribute to all relevant Team Members meetings and resort trainings.
• Attend or conduct in the absence of the Director of Food & Beverage daily or weekly Food & Beverage meetings.
• Review and update all departmental operations manuals and service sequence.
• Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
• Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the resort.
• Monitor and constantly improve quality and guest satisfaction with the given tools, Internal Audits Program, FORBES, Customer Satisfaction Survey.
• Assist handling of guest complaints.
• Follow the local and global food & beverage trends.
• Ensure that all managers plan and implement effective training programs in the appointed outlets.
• Be actively involved in the operations of the appointed outlets to ensure regular guest contact.
• Set an example by reporting to duty punctually wearing business attire according to the resort dress code, grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
• Provide a professional and courteous service at all times and ensure that all employees follow the example.
• Be knowledgeable of all services and products offered by the resort.
• Have a thorough knowledge and understanding of all food and beverage products and services.
What are we looking for?
The Food & Beverage Manager for Waldorf Astoria Maldives is always working towards achieving the hotel’s Food & Beverage performance objectives and maximizing profitability. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
• Experience as Food & Beverage Manager or similar role in a high volume, experience in F&B management role within a luxury / 5-star hotel environment.
• Guest focused and passionate in food and beverage service.
• Excellent communication skills, effective management, leadership, organizational and communications skills.
• Commercial F&B acumen skills & knowledge of new F&B trends.
• Ability for strategic and out-of-the-box thinking.
• Committed in developing colleagues and ability in building effective teams
• Business driven and result oriented
• Displays humility, work values and integrity
• Creative with excellent problem-solving skills
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Food and Beverage
Title: Food & Beverage Manager - Waldorf Astoria Maldives Ithaafushi
Location: null
Requisition ID: HOT0A8EP
EOE/AA/Disabled/Veterans