Fleet Maintenance & Equipment Service Advisor

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　　Fleet Maintenance & Equipment Service Advisor

　　Salary

　　$26.99 - $33.19 Hourly

　　Location

　　TX 78207, TX

　　Job Type

　　4A Full-Time

　　Job Number

　　2024-00698

　　Department

　　Building & Equipment Services

　　Opening Date

　　01/18/2024

　　Closing Date

　　2/18/2024 11:59 PM Central

　　Grant Funded

　　No

　　FLSA Status

　　Non-Exempt

　　Description

　　Benefits

　　Questions

　　Job Summary

　　Under general supervision, is responsible for serving as the initial point of contact with customers whose vehicles experience performance/mechanical problems requiring service. Coordinates and monitors all repairs activate and ensure quality workmanship is performed. Exercises functional supervision over assigned

　　staff.

　　Work Location

　　329 S. Frio St.

　　Work Hours

　　Shifts vary based on the available shifts below:

　　7:30 a.m. - 4:30 p.m.; Monday - Friday

　　6:30 a.m. - 3:30 p.m.; Monday - Friday

　　1:00 p.m. - 10:00 p.m.; Monday - Friday

　　Essential Job Functions

　　Greets incoming customers/vehicle operators at entrance of repair facility, and assisting in the preparation or review of driver's report and opens work order.

　　Determines the need and extent of repairs and service to vehicles by road test, use of diagnostic devices, visual inspection of vehicle or questioning drivers about performance problems.

　　Assists mechanics log on and off computer (work order system), updates vehicle repair status and closes out work order using basic office equipment.

　　Serves as lead mechanic in absence of supervisor; assign necessary to operate basic mechanic tools and equipment.

　　Assists Area Supervisor in the coordination of the Preventive Maintenance program.

　　Contacts vendors that are servicing vehicles for status and coordinates pick-up.

　　Keeps track and monitors vehicles throughout the repair process and provides updates to departments as needed; test drives vehicles and notifies customers when repairs are completed.

　　Assists in the regular duties of mechanics and focuses primarily on quick fixes, minor repairs and those requiring a shorter time to complete.

　　Resolves customer complaints and provides quality customer service.

　　Performs related duties and fulfills responsibilities as required

　　Job Requirements

　　Graduation from high school or a General Education Development (GED) Certificate.

　　Three (3) years of experience as an automotive or truck mechanic.

　　Valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Class "C" Texas Driver's License within 30 days of becoming a Texas resident.

　　Preferred Qualifications

　　Previous experience as a government fleet or dealership service advisor.Applicant Information

　　If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

　　Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

　　Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

　　Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

　　Knowledge, Skills, and Abilities

　　Knowledge of the operation of a variety of automotive systems, accessories and parts of systems and how they are removed, installed and maintained.

　　Knowledge of various types of motors and equipment and their operation.

　　Knowledge of procedures for diagnosing the reasons for motor or systems failure and the steps necessary to correct the condition.

　　Knowledge of mechanical tools and testing devices used in an automotive maintenance operation.

　　Skill in diagnosing automotive related problems.

　　Skill in performing mechanical repairs to the equipment and vehicles assigned to the service center.

　　Skill in utilizing a personal computer and associated software programs.

　　Ability to operate hand tools, power tools and equipment used in automotive, truck and boat repair.

　　Ability to organize preventive maintenance and mechanical repair work based on information gathered from operator or department.

　　Ability to use Fleet Management/Work order system.

　　Ability to communicate clearly and effectively.

　　Ability to supervise, train, and evaluate staff.

　　Ability to establish and maintain effective working relationships with City staff and the general public.

　　Ability to perform all the physical requirements of the position, with or without accommodations.

　　Working conditions are primarily in a shop environment with exposure to dust, noise and dangerous equipment and materials.

　　Benefits Information

　　The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

　　For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

　　http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

　　Note:

　　Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.

　　Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

　　Additional Information

　　The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

　　If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department (https://www.sanantonio.gov/Hr/About/ContactUs?sendto=HR) so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.