Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

　　Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

　　What we offer:

　　Health, Life, Dental and Vision Insurance

　　Employee Assistant Program

　　Flex Spending (FSA) (Cafeteria Plan) and HSA

　　401(k) Plan – Matching up to 3%

　　Employee Stock Purchase Plan

　　Profit Sharing Plan

　　Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave

　　Paid Holidays

　　Tuition Reimbursement

　　Annual Discretionary Bonus

　　Employer Paid Life Insurance

　　Gym membership reimbursement

　　Fire Protection Service Manager

　　This position is responsible for planning and directing the accomplishment of department objectives, as well as performs a wide variety of duties required to maintain the efficient, day to day operations of a department within a specific branch office. The Service Manager should be a self-starter possessing time management, scheduling, sales, staff management and leadership skills and experience.

　　Job Responsibilities

　　Manage and lead the Division’s Service Department in a professional manner; always looking out for the best interest of the Company

　　Honor all schedules and commitments

　　Provide mentorship and training to divisional team members

　　Lead by example

　　Hire and present quality industry professionals to customers

　　Create department budgets, and manage them to maintain costs and profitability

　　Create an environment of high professionalism, integrity, honesty, quality and success

　　Work closely with the inspection manager to create accurate deficiency proposals for work

　　Assist the inspection manager to ensure deficiencies are quoted in a timely manner

　　If a repair quote is awarded, work closely with inspection manager or inspector to turn over all work to the Service/Daywork team; including material lists, contacts, pricing, plans, etc

　　Seek out new customers

　　Build new customer relationships while nurturing old relationships

　　Maintain an orderly departmental environment, including making sure the service team members are maintaining departmental records and file systems in accordance with the divisional directives

　　Work with the office and shop employees to maintain the correct quantities of printed materials and mechanical materials for inspection work

　　Perform employee performance reviews in accordance with company policy

　　Help create individual and team goals for service team members

　　Perform special projects or other duties as assigned

　　Job Qualifications

　　Strong knowledge of the Fire Protection Industry- 10 plus years in the industry serving multiple roles as a fire sprinkler pipe fitter, inspector, service management and/or a sales role

　　NICET II certification for Inspection and Testing of Water-Based Systems is preferred

　　Solid working knowledge of NFPA pamphlets 101, 25, 10, 13, 13R, 14, 20 and 24

　　Ability to read and understand construction documents including bid forms, plans, specification, contracts, purchase orders and agreements; with or without reasonable accommodation

　　Familiarity with fire sprinkler hydraulic calculations

　　Proven analytical thinking and problem solving skills

　　A history of success in growing a market share and meeting sales goals

　　Exceptional communication and presentation skills

　　Strong working knowledge of Microsoft Excel, Word, PowerPoint and Outlook software programs

　　Customer focused interpersonal skills and proven ability to build long term customer relationships

　　A valid driver’s license; in accordance with Company policy

　　Willing to pass a pre-employment drug test, background and reference check

　　All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

　　VEVRAA Federal Contractor