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Financial Center Manager Associate- BENCH
Financial Center Manager Associate- BENCH-March 2024
Grand Blanc
Mar 28, 2026
About Financial Center Manager Associate- BENCH

  Make banking a Fifth Third better®

  We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

  GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.

  ESSENTIAL DUTIES & RESPONSIBILITIES:

  Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification

  Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience

  Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team

  Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs

  Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support

  Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies

  Learn to cultivate a One Bank culture that proactively collaborates with business partners

  Participate in activities that benefit the communities we serve

  Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee

  Additional duties as assigned

  SUPERVISORY RESPONSIBILITIES:Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.

  MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  College degree or two (2) or more years of leadership experience in a sales environment

  Ability to professionally represent Fifth Third Bank in verbal and written communication

  Capable of analyzing credit and financial information

  Ability to successfully execute and coach sales activities

  Exhibits business acumen

  Demonstrated ability in making sound decisions

  This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.

  WORKING CONDITIONS:

  Normal office environment.

  Extended viewing of computer screens.

  Periodic travel within the Bancorp footprint to attend meetings and/or training.

  #LI-KH1

  Financial Center Manager Associate- BENCH

  LOCATION -- Grand Blanc, Michigan 48439

  Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step?

  Fifth Third Bank, National Association is one of the top-performing banks in the country, with a history that spans more than 150 years. We’ve staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees alike.We employ about 18,000 people while offering:• A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.• An environment where we win together by celebrating achievements and working collaboratively.• An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving lives.We’re proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member.

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