Description

　　CTG is seeking to fill a Field Technician 2 opening for our client in New Albany, OH.

　　Location : New Albany, OH

　　Duration : 11 months

　　Overview:

　　To perform work on customer sites across the US working with the fellow Decom team members. Decom is responsible for returning new and used customer material from the site back into inventory. The team receives requests from engineering groups within NetOps that complete deployments across the US region, this material translates into a request sheet listing the equipment that is required to be collected and brought safely back to our warehouse location.

　　Duties:

　　Working on customer sites across the US

　　Booking travel for Decom for upcoming activity

　　Adhering to customer security and safety policies

　　Supporting in the preparation of Decom projects with good research and feedback on team meetings prior to project start dates

　　Performing part identification and data input into inventory management system

　　Performing configuration checks of high value items and documentation updates

　　Safe removal of telecoms equipment on customer sites

　　Repacking of high value items according to our packaging guidelines

　　Preparation of material for safe shipping and completion of handovers to courier teams

　　Updating of inventory management system

　　Attending and contributing to regular team meetings

　　Providing feedback of weekly activity on team meetings

　　Updating documentation of change requests for equipment and packaging changes

　　During quieter periods contribution to ongoing projects will be required

　　Assisting in virtual decoms

　　Helping other engineers verify parts and proper packaging technics over VC

　　Adhering to customer security and safety policies

　　Submitting of weekly expense reports following company guidelines

　　Attend all customer team meetings as required

　　Adhere to all aspects of health and safety in warehouse including safe handling of ESD components

　　Adhere to all Company travel policies

　　Client confidentiality must be adhered to at all times

　　Other duties as assigned, management reserves the right to add or delete duties as deemed appropriate.

　　Travel:

　　Weekly travel will be required for the first 2 months for training. Thereafter, travel will be around 30% and 70% in local metroSkills:

　　Excellent verbal and written communication in English

　　Excellent personal organization and business administration skills

　　Attention to detail and ability to work with a high level of accuracy

　　Ability to multi-task and manage conflicting priorities

　　Ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality

　　Good team building skills

　　Experience:

　　5 years telecoms experience

　　Experience of inventory control and management systems Computer literate, intermediate level Word/Excel/Mail (Google docs a bonus)

　　Working without direct supervision

　　Experience of electronics/telecommunication hardware

　　Experience of working in a fast-paced, volatile environment

　　Experience of handling and resolving customer queries

　　Able to lift heavy objects 100 lbs Education:

　　High School diploma

　　Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

　　CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

　　To Apply:

　　To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Tana Stilloe at 716-887-7209 or [email protected] . Kindly forward this to any other interested parties. Thank you!

　　About Us

　　CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

　　Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

　　CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

　　CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

　　Submit a referral to this job (https://usjobs-ctg.icims.com/jobs/10162/field-technician-2/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384795)

　　ID 2024-10162

　　Title Field Technician 2

　　Location US-OH-New Albany