Maxim Healthcare is hiring for a Field Support Manager to oversee and maintain operational compliance for the Memphis office.

　　Why Join Maxim:

　　Competitive pay, quarterly bonuses, tenured PTO program, company profit sharing, & weekly paychecks

　　Health, dental, vision, and life insurance

　　401(k) savings plan with company matching

　　Employee discount program; partnered with hundreds of vendors nationwide

　　Awards and recognition program

　　Opportunity for career advancement

　　Comprehensive training and mentorship program

　　Essential Duties and Responsibilities:

　　Establishes and maintains effective channels of communication within the office as well as with clients, caregivers, field staff, team member and corporate partners

　　Collaborates with the Business Development, Recruitment, and Clinical team to ensure appropriate and effective operational methods and best practices are used to support the office

　　Implements, develops, and oversees best practices, tools, and processes in accordance with company, federal, state, local and accreditation standards

　　Oversees caregiver and field staff onboarding experience including orientation, payroll, credentialing, etc.

　　Ensures caregivers and field staff meet all requirements prior to providing patient care

　　Participates in the Compliance Plan Of Correction (CPOC) process

　　Manages team member development, including coaching, training and continuing education

　　Oversees medical records management processes in compliance with federal, state and local guidelines or regulations

　　Coordinates responses and processing of unemployment and workers’ compensation claims

　　Responsible for working with the Revenue Cycle team at headquarters on the collection process and managing accounts receivable, and oversees office payroll and billing processes with accuracy

　　Obtains verifications/denials, authorizations for services, and verifications of eligibility for clients

　　Minimum Requirements:

　　Undergraduate degree preferred in Business, Marketing, Management, Communications, Public Relations, Human Resources or Healthcare Administration

　　Minimum one year operations or administrative experience in healthcare preferred

　　Supervisory experience preferred

　　Ability to effectively elicit from and provide information to all team members, caregivers and clients using strong communication skills

　　Strong understanding of organizational and financial structure

　　Strong interpersonal skills and ability to work in a dynamic, fast paced environment

　　Strong organizational skills and attention to detail

　　Proficiency with computers, including Microsoft Office

　　Wage/Salary Information:

　　$50,000-55,000 /year + annual bonus potential

　　Benefits

　　At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

　　Competitive pay & weekly paychecks

　　Health, dental, vision, and life insurance

　　401(k) savings plan

　　Awards and recognition programs

　　About Maxim Healthcare Services

　　Maxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

　　Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.