Overview

　　We are seeking one (1) highly motivated and skilled persons to direct and coordinate route operations during a failure of the SkyConnect Train service at the Tampa International Airport. This work is done in compliance with the procedures defined by the client and Airport Operations as well as in conformance with ABM company procedures. The Supervisor of Emergency Operations (SEO) duties involve daily communication and interaction with ABM Supervisors, Airport Operations Center (AOC) and Emergency Operations Center (EOC) personnel. During a defined emergency event, the SEO will play a critical role in ensuring that resources are organized quickly, safely, and efficiently to provide ground transportation to and from the SkyCenter and main airport terminal. Bilingual (Spanish/English) speaking applicants are encouraged to apply.

　　Responsibilities:

　　• Answer incoming calls from clients, Bus Operators, and other personnel in a professional and courteous manner.

　　• Gather and document necessary information such as passenger loads at route terminus, timeliness of transportation, vehicle availability and special instructions.

　　• Stay updated with DOT regulations, company policies, and industry best practices.

　　• High school diploma or equivalent.

　　• Flexibility to work a designated shift (morning, afternoon, evening, including weekends) as well as be on call for and able to report in for an emergency operation.

　　• Two (2) years of Supervisory experience is required, previous Dispatch experience is required, Customer Service experience is required, commercial driving experience is required.

　　• Must possess a Class B Commercial Driver License with Passenger Endorsement

　　REQNUMBER: 76905

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.