[LogoDescription automatically generated] /Jobvite, our Applicant Tracking System third party administrator, uses Amazon's SES Platform and unfortunately emails are being blocked by most email engines and directed to your JUNK/SPAM folders. We want to make sure you see receive and can see all communications related to your application; therefore, we are kindly asking that after you submit an application frequently visit your junk/spam folders and look for emails that end in/// /[email protected]//_ via amazonses.com_//. / We apologize for the inconvenience.// // INTERNAL/EXTERNAL JOB POSTING Field Services Specialist II Department: Field Services Reports to: Field Services Supervisor Location: 330 South US HWY 301 Sumterville, FL 33585 Pay Rate: Starting at $81,100 Classification: Non-Represented – Exempt Posting Date(s): Wednesday, 01/10/2024* # of Vacancies: 1 *This posting will be closed and no longer available to receive applications upon SECO Energy’s discretion. ^ SECO Energy is a not-for-profit electric distribution cooperative serving over 200,000 families and businesses across seven counties in Central Florida, making SECO Energy the third largest electric co-op in Florida and the sixth largest in the nation. ^ SECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, genetics or individuals with disabilities, or protected veteran status. ^ Qualified employees will be considered on an equal basis with external applicants. General Purpose of Job This position is responsible for performing on site and phone assisted residential and small commercial energy assessments; resolution of high usage inquiries; residential meter testing; solar assessments; performing EV charger installations; performing meter exchanges for EV charger incentive program; counseling members regarding energy usage and operational improvements; and performing other duties as assigned by the department manager or designee. Minimum Required Qualifications and Competencies The following includes the minimum job requirements and essential duties for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees. Education Minimum High School or GED Preferred 2 Year / Associate Degree Electrical Engineering, Construction, Conservation field or related discipline. Experience Minimum Three (3) years of direct experience as a residential (or commercial) energy auditor. Preferred FSEC Residential Energy Auditor (or equivalent) certification (must obtain within 2 years or as training is available) Preferred Two (2) years of experience in electric utility field work (working on energized services). Education and/or Experience Notes Job related experience may be substituted for the required education on a year for year basis. Other Requirements * Must maintain FSEC Residential Energy Auditor (or equivalent) certification. * Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone, and fax machine. * Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations. * A valid Florida driver’s license for regular driving privileges of a company vehicle; must have and maintain an acceptable driving record as determined by SECO Energy. * Extensive driving and field work to include, but not limited to, basements, crawl spaces, climb ladders to gain access to attics while performing energy audits, etc.; exposure to adverse elements of weather; travel to all areas of service territory and other facilities as deemed necessary; room setup and breakdown for programs and presentations. * Frequent after-hours and weekend travel to provide presentations and promote SECO Energy products and services through a variety of community functions. o Frequent business travel to all areas of service territory required. * Normal work hours shall be eight (8) hours between 7:30 am and 5:00 pm, Monday through Friday. * Successful completion of pre-employment background check, physical and drug screen. Driving Requirements: Valid Florida Driver’s License Knowledge, Skills and Abilities * Ability to install an EV Charger and perform meter exchange for EV Charger incentive program. * Ability to maintain confidential information, and effectively manage stress and pressure in a frequently changing environment, ability to multi-task calmly and effectively in all situations. * Ability to obtain knowledge of the cooperative’s surge protection equipment program and ability to become proficient in surge protection equipment, sales, reporting, service order processing. * Ability to perform both residential and commercial energy assessments, meter accuracy tests; ability to resolve high usage investigations on site or by phone; understanding of electricity, energy usage, operation of appliances, HVAC systems, thermography, renewable energy and surge protection with minimal supervision. * Ability to resolve electric equipment access issues by engaging consumers and contractors to ensure safe clearance around all infrastructures. * Ability to work energized services as needed. * Awareness of applicable rebate programs and issuing of rebate program types. * Computer proficiency with the ability to utilize MS Office products; ability to acquire working knowledge of applicable corporate programs as they relate to the position * Demonstrated listening, verbal and written communication skills; accurately prepare all types of office correspondence, design and produce reports; prepare presentations; speak in public to large groups of people in diverse crowds; ability to be persuasive and effectively solicit member participation in cooperative service programs. * Effective planning and organizational skills with excellent documentation and detail orientation; ability to complete assignments and meet deadlines and work independently and in a team environment to accomplish established goals. * Excellent customer service orientation and interpersonal skills for interaction with managers, employees, vendors, subcontractors, government agencies and others; ability to exercise good judgment, sound reasoning skills and discretion in making independent decisions commensurate with responsibilities. * Some knowledge of electrical theory and principles of measuring electric current to include meters, voltage, amps, power quality, and electrical utility investigations and testing. * Some knowledge of energy management systems; lighting; thermal water heating; refrigeration; building envelope; motors; heating systems; ventilation; renewable energy sources. * Understanding of state of Florida energy codes, National Electric Codes, and local building codes. * Thorough understanding of safety standards for live voltages. * English is the primary business language. Second language in Spanish is desirable. Verification: The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s). Essential Duties and responsibilities This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative. * Effectively gather and analyze data to perform both residential and commercial energy assessments; prepare related correspondence/reports. * Utilize technical and practical knowledge to perform thermal imaging studies. * Respond to, resolve, and document all customer inquiries in a timely manner using phone, internet or in person; * Perform high usage investigations; initiate service order adjustments, as necessary. * Administer single-phase meter testing, analyze data, and educate members accordingly. * Perform energy calculations and financial impact to both small commercial and residential customers. * Make recommendations and determinations on the most appropriate conservation practices or measures, and thoroughly explain their effectiveness. * Install EV Chargers and perform meter exchanges for EV Charger Incentive Program * Perform Solar Assessments * Identify electric equipment access issues and engage consumers and contractors in resolving safe clearance concerns. * Assist those in need of Special Interest (medically essential life-sustaining equipment), Angel Fund or other SECO Energy services and utilize all available resources to ensure consumer needs are met in a timely manner. * Stay abreast of conservations topics including new energy technologies and energy auditing methods: * Responsible for updating printed and online conservation information. * Performs periodic seminars at the requests of outside organizations or as requested * Perform other duties as assigned; including assisting other areas as needed Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees. While performing the duties of this job, the employee is regularly required to talk and hear. Physical ability in sitting, stooping, pushing, crouching, crawling, reaching, standing, walking, pulling, lifting, using fingers, grasping, talking, hearing, extended repetitive motions, defined medium level work. Visual acuity required as machine operator and as mobile equipment operator. Ability to lift and/or move objects weighing up to 10 lbs. on a regular basis and lift and/or move objects weighing up to 49 lbs. on an occasional basis. This position has general office environment with extensive driving and field exposure. The employee is occasionally exposed to inclement weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. Page 1 of 4