Field Service Supervisor
As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Contract Maintenance team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our contract maintenance operations, directly impacting customer satisfaction and loyalty.
You will report directly to our Contract Service Manager and you’ll work remotely on a hybrid work schedule.
In this role, you will impact the success of our contract maintenance operations, the satisfaction of our customers, and the growth of the organization.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
KEY RESPONSIBILITIES
• Manage and oversee your assigned contract maintenance team, ensuring efficient and effective service delivery
• Develop and implement strategies to optimize contract maintenance operations and improve customer satisfaction
• Assist Contract Manger with project forecasting, help manage the financials of assigned projects
• Monitor and analyze contract maintenance performance metrics to identify areas for improvement
• Provide technical guidance and escalation support to contract maintenance technicians
• Collaborate with cross-functional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensure compliance with company policies, procedures, and regulatory requirements
Perform site audits for performance and HSE compliance
BENEFITS OF WORKING FOR HONEYWELL
• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development
YOU MUST HAVE
Minimum of 6 years of proven experience in field service management or a similar role
Strong technical knowledge and understanding of relevant technologies
Excellent leadership and team management skills
Ability to effectively manage and prioritize multiple projects and tasks
Experience in driving process improvements and implementing best practices
Strong problem-solving and decision-making abilities
Excellent communication and interpersonal skills
WE VALUE
Bachelor's degree in Engineering or a related field; Master's degree preferred
Customer-focused mindset
Ability to drive change and innovation
Results-oriented approach
Excellent problem-solving and decision-making abilities
Strong business acumen
Ability to build and maintain strong relationships
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.