Company Overview:

　　If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

　　Role Summary:

　　As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions for pump. You will carry out and support site commissioning, service and repair jobs at customer sites.

　　Responsibilities & Requirements:

　　Order processing and acceptance

　　Prepare cost estimates minus discounts according to specifications

　　Schedule orders

　　Prepare quotations for standard products according to predefined lists

　　Read and evaluate customer specifications and customer requirement documents

　　Compile technical and commercial offer documents

　　Build and maintain strong customer relationships

　　Support customers during site visits

　　Process customer complaints

　　Find, develop and implement technical solutions for special problems

　　Coordinate with internal and external customers effectively

　　Establish safe and proper work area and follow all safety requirements

　　Perform in-house and on-site repairs and service activities

　　Provide technical support and training as needed

　　Other duties as assigned

　　Preferred Experience / Skills:

　　Strong verbal and written communication skills

　　Organized and efficient

　　Proficient in Microsoft Office, including Word

　　SAP knowledge in SD;MM;PP

　　Able to work well with a team

　　Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus

　　Experience serving customers in oil & gas, power, chemical, water and other general industries

　　Ability to reprioritize daily while still producing deliverables

　　Willingness to travel as needed to customer sites

　　BS or BA Degree in relevant field and 3-5 years relevant experience

　　Req ID : R-7935

　　Job Family Group : Operations

　　Job Family : OP Field Service

　　EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

　　If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.