Job Description

　　When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

　　Location/Division

　　The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

　　Travel

　　Candidate would live within the territory and travel locally to customer sites including Phoenix, Northern Phoenix, Scottsdale, Tempe, and surrounding areas.

　　Possible travel out of state 25-50%

　　fleet car provided

　　There will be rotating weekend coverage

　　How will you make an impact?

　　Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

　　Day to day activities include:

　　Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order

　　Conduct on-site scheduled planned maintenance visits

　　Provide diagnosis and repair support for customers and other field personnel

　　Cultivate and develop positive working relationships with customers, system users, and company personnel

　　Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

　　Complete and submit field service reports

　　Provide training to customers and users on system maintenance

　　Provide feedback to product quality teams

　　Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation

　　Provide guidance for various reports including identifying and isolating outstanding problems with the system

　　Act as a subject expert and resource for training

　　How will you get here?

　　This position is ideal for an experienced service engineer wanting to be involved with a team with varied strengths and exposed to a constant variety of customer application areas.

　　Education

　　Minimum education requirement is bachelor's degree or 5+ years equivalent education and experience in electronic systemsExperience

　　Minimum experience is 5+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems.

　　A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems.

　　Knowledge, Skills, Abilities

　　Ability to deal effectively with customers

　　Excellent interpersonal communication skills; must have a professional working proficiency in English

　　Consistent record of fixing sophisticated systems and subsystems down to the component level

　　Literate in MS DOS and Windows software environments

　　Able to read and interpret schematics

　　Familiar with UHV phenomenon and technology

　　Must have ability to acquire a valid passport and travel regionally and internationally as required

　　Must possess a valid driver’s license and passport

　　Physical requirements include the ability to lift up to 50 lbs.

　　About Thermo Fisher Scientific!

　　Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.