Date Posted:

　　2024-01-11

　　Country:

　　United States of America

　　Location:

　　HCT99: Field Office - CT Remote Location, Remote City, CT, 06101 USA

　　Position Role Type:

　　Remote

　　Field Service Engineer C-130/E-2 Props- (Remote)

　　Collins Aerospace is looking for a Field Service Engineer (FSE) in support of C-130 and E-2 Propulsion systems within our Collins Aerospace Propeller Systems Service Engineering Department in Windsor Locks CT. This one of the most rapidly growing facilities across the company. This position requires a highly motivated individual who can identify issues and is able to drive action in the development, planning, and assisting in the implementation of timely and effective corrective actions for field issues involving propeller control systems and products in both military and commercial arrangements. The FSE is expected to help drive special investigations internally and with partners, gather field data, and assist in root cause analysis and corrective action plans for implementation. The process includes data gathering (field reliability, operator use, maintenance concept and practices), analysis, coordinating special investigations, product testing, strong customer and Collins engineering interface, and corrective action implementation.

　　The individual will effectively engage all aspects of engineering departments, suppliers, Collins MRO, program management and C-130H operators. The individual will work with technical publications for initiation, planning, and coordination of Service Bulletins, Service Information Letters, Action Items, and Component Maintenance Manuals (CMM). In addition, will assist the Customer Response Center (CRC) to address in-service technical/AOG issues in an appropriately responsive manner for assigned aircraft systems and products. Candidate must develop effective technical support solutions with strong ability to communicate at all levels (executive to technician). The Propeller Systems Service Engineering function acts as the "Voice of the Customer" for promoting positive change to our products and processes. Preparation and presentation of functional issues and familiarization maintenance training to airline operators is a responsibility of this position. The service engineer will be asked to support presentation preparation steps.

　　Travel expectation up to 50% or more as needed, this may include long term international deployments.

　　Primary Responsibilities:

　　Support On site presence with the Int’l customer to understand their challenges, troubleshoot and correct issues.

　　Provide on the job training (OJT) and create a positive customer experience for the products

　　Support USAF and NCAR troubleshooting requests and field support questions

　　Support channel partner and integrator partner requests and projects

　　Support product installs, post installation verification tests, and site surveys

　　Support review/improvements of CMMs, technical manuals including NP2000 field manual development

　　Development of enhanced and/or additional field repairs that would increase component life.

　　Support product and process improvements for both company and customer

　　Additional support to the Props Customer Training Center as needed (54H60 & NP2000 expertise)

　　Provide field support, operator experience to internal team, and provide additional fleet reach-back

　　Basic Qualifications

　　Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience

　　Experience working on military programs (Maintenance, publications, supervision, analysis, or engineering)

　　Experience working with technical orders (T.O.) or Component Maintenance Manuals (CMM)

　　U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

　　Preferred Qualifications:

　　C-130 maintenance/Aircraft experience

　　54H60/NP2000/Electronic Prop Control systems familiarity

　　Propeller Maintenance experience.

　　Military Aircraft maintenance experience and prior Field Service experience

　　Experience with Aerospace/Military Maintenance Manuals

　　Ability to develop effective technical support solutions with strong ability to communicate at all levels (executive to technician)

　　Ability to act as the "Voice of the Customer" for promoting positive change to our products and processes

　　Experience in Preparation and presentation of functional issues and familiarization maintenance training

　　SAP or ERP experience is a plus

　　Experience in the use of typical Microsoft Office programs such as: Word, Excel, PowerPoint, Outlook, and Explorer

　　#reempowerprogram

　　This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX

　　Minimum Program Qualifications

　　Be on a career break of one or more year at time of application

　　Have prior experience in functional area of interest

　　Have interest in returning in either a full-time or part-time position

　　Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

　　WE ARE REDEFINING AEROSPACE.

　　*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

　　Remote : Employees who are working in Remote roles* will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

　　*Position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

　　Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

　　Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

　　Collins Aerospace Diversity & Inclusion Statement:

　　Diversity drives innovation, inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

　　WE ARE REDEFINING AEROSPACE.

　　Some of our competitive benefits package includes:

　　Medical, dental, and vision insurance

　　Three weeks of vacation for newly hired employees

　　Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

　　Tuition reimbursement

　　Life insurance and disability coverage

　　Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal

　　Ovia Health, fertility, and family planning

　　Employee Assistance Plan, including up to 5 free counseling sessions

　　Redbrick - Incentives for a Healthy You

　　Autism Benefit

　　Doctor on Demand, virtual doctor visits

　　Adoption Assistance

　　Best Doctors, second opinion program

　　And more!

　　In compliance with Connecticut Equal Pay for Equal Work Act, the salary range for this role is $75,000 - $161,000 however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills

　　Apply now and be part of the team that’s redefining aerospace, every day.

　　The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

　　Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

　　Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

　　This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

　　RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

　　RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

　　Privacy Policy and Terms:

　　Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

　　Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.