Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs?

　　Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E

　　What you’ll do:

　　As a Field Service Engineer you will be involved in end to end service delivery for Eaton / Ulusoy products, working in contact with customers on a daily basis.

　　Job Responsibilities:

　　Current diagnostics and repairs of Eaton/Ulusoy electrical, electronic and automation devices, regulations

　　Programming and Service of Eaton/Ulusoy products

　　Providing necessary trainings on Eaton/Ulusoy systems

　　Commissioning and maintenance of Eaton/Ulusoy systems

　　Direct contact with customers

　　Liaise with the Technical Operations Department regarding complaint resolution and root cause analysis

　　Close cooperation with Customer Service Department and Service group to process all customer service issues and to identify customer complaints

　　Liaising and maintaining customer relationships whilst maintaining quality customer service;

　　Managing the customer install base with the provided internal apps - ERP/CRM

　　Responsible for acting in compliance with all Eaton EHS and local legal safety

　　​

　　Qualifications:

　　Electrical Engineer or equivalent similar technical degree

　　1-3 years of experience in Field Services

　　Skills

　　Knowledge electrical, electronic and automation products (specifically Low Voltage (LV) and Medium Voltage (MV) Switchgear, Transformers)

　　Knowledge on and ability of reading with comprehension electrical systems and wiring diagrams

　　Knowledge of programming automation devices

　　Knowledge of MS Office, Word, Excel, AutoCAD, ProCAD

　　Certified electrician or any equivalent level of certification

　　Time Management, Autonomy, Customer Care, Task orientation, Team player

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　　We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.