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Field Operations Support Assistant
Field Operations Support Assistant-March 2024
Honolulu
Mar 28, 2026
About Field Operations Support Assistant

  Our associates celebrate lives. We celebrate our associates.

  Consider the possibilities of joining a Great Place to Work!

  Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

  JOB RESPONSIBILITIES

  Prepares death certificates, prayer cards and related documents

  Completes required permits and or certificates

  Prepares and processes Veteran’s Paperwork

  Prepares marker monument placement paperwork

  Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

  Prepares and distributes daily schedules, reports, and documents

  Receives and processes payments and contracts

  Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

  Orders office supplies

  Oversees the processing of installation orders to grounds and maintenance departments

  Processes accounts payable transactions

  Assists with the preparation of obituaries

  Assists Location Management, Sales, Family Service Counselors and payroll as needed

  Acts as backup to Receptionist

  Greets family members and friends

  Communicates client family’s needs promptly and accurately to the appropriate staff member

  Conveys a sense of concern and empathy with client family members at all times

  Responds to customer inquiries via telephone, internet and in person

  Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

  MINIMUM REQUIREMENTS

  Education

  High School or equivalentExperience

  1 - 2 years of experience in an office clerical or customer service capacity required

  Experience working in a customer-focused and fast-paced professional environment required

  Knowledge, Skills & Abilities

  Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

  MS Office Suite experience preferred

  Basic mathematics skills required

  Good verbal and written communication skills

  Strong organizational skills and detail oriented

  High level of compassion and integrity

  Ability to maintain confidentiality

  Compensation:

  Salary: $17.50hr..

  Benefits:

  MedicalDentalVisionFlexible Spending Accounts (health care and dependent care)Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program

  Postal Code: 96817

  Category (Portal Searching): Administration and Clerical

  Job Location: US-HI - Honolulu

  Job Profile ID: F00216

  Time Type: Full time

  Location Name: Borthwick Mortuary & Crematory

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