•Support the Sales organization on existing products and on new products through application studies, demonstration, training, troubleshooting, Scale up, customer presentations for Biopharmaceutical and Pharmaceutical industry in close collaboration with sales and product management, based in Pune, India.

　　•Support Sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements

　　•Assist customers for first product installation and initial start-up, and ensure the training of the customer

　　•Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution

　　•Report on competitors 'products and feedback information to the Application Specialist Team Management and products management

　　The Application Specialist will be based in Pune, Maharashtra and will be responsible for offering product expertise, application knowledge and technical support along each step of customer's process and for bringing the products' technical expertise and market knowledge to the sales team. The main missions are to ensure successful design, validation and implementation of products, by supporting sales for product design, product positioning and demonstration, and supporting customers for application development work, initial startups and training.

　　Main Responsibilities & Tasks:

　　Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations

　　Be responsible for the assigned product line to support sales target achievement in the defined territory

　　Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements

　　Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers

　　Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution

　　Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs

　　Report on competitors' products and feedback information to the application specialist management and products management

　　Provide basic product training to internal sales and dealers, and running external customer workshops and seminars

　　Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams

　　Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports

　　Qualification & Skills:

　　Masters in Biological engineering| Bioprocess technology| Biochemistry |Biotechnology or equivalent

　　Minimum 5 to 8 years of Biotech industry experience with exposure to Downstream and single use technologies

　　Product and application expertise

　　Ability to effectively interface with product/project/division management

　　Ability to interact at various levels (sales, technical, users)

　　Proven experience in a similar position and industry is advantageous

　　Familiar with related products, laboratory processes and equipment

　　Strong learning ability, and expert knowledge base in this area

　　Ability to effectively interface with product / project / division management

　　Excellent communication and presentation skills

　　Strong customer orientation

　　Proven software skills, e.g. Microsoft Office

　　Fluent in English and ideally in other local languages

　　About Sartorius

　　Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

　　We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

　　Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

　　to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.

　　Here you will find the best application tips from our HR team.

　　Information on the application process can also be found in this video and under FAQ & Contact (https://www.sartorius.com/en/company/careers/faq) .

　　In this brochure (https://www.sartorius.com/resource/static/celum/202114/23_EN_Candidate_Booklet_Digital_web.pdf) you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog (http://www.sartorius.com/en/company/newsroom/blog) and our career website (http://www.sartorius.com/en/company/careers) .

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