About Us:

　　At Honeywell, a Fortune 100 company, we look for people driven by a desire to contribute, be challenged and grow. Our people make Honeywell a special company and are a key competitive advantage.

　　Honeywell Process Solutions (HPS) is a global leader and pioneer in industrial automation and control solutions and services for the oil and gas; refining; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals and mining industries. HPS offers technologies that extend information and knowledge from the plant floor to the board room and comprehensive lifecycle services that help ensure more productive and stable operations. HPS is part of Honeywell’s Performance Materials and Technologies strategic business group. To learn more, please visit https://www.honeywellprocess.com

　　Job Responsibilities Include:

　　• Improve customer service experience and create engaged customers

　　• Follow customer service guidelines, procedures, policies and standards

　　• Investigate customer’s problems and implement long-term solutions

　　• Resolve customer issues

　　• Oversee Sales Order Entry, RMA, Warranty, Repair and Intercompany activities

　　• Support sales team and work with management on customer service initiatives

　　• Able to work & think independently, meet tight deadlines, mobilize resources and determine key stakeholders quicklyYOU MUST HAVE

　　High School Diploma or GED

　　WE VALUE

　　An ability to learn quickly

　　An attention to detail

　　A bias for action

　　An ability to work in a team

　　A commitment to discovering ways to improve service

　　Some customer service experience preferred

　　Excellent organizational and business processes skills

　　Familiarity with ERP Systems (SAP)

　　Self-starter, results oriented, and self-driven

　　Excellent communication, problem solving, and interpersonal communication skills.

　　Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.