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Executive Sales Administrative Assistant (Full-time)
Executive Sales Administrative Assistant (Full-time)-March 2024
Wailea-Makena
Mar 28, 2026
About Executive Sales Administrative Assistant (Full-time)

  Company Description

  Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

  From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

  What is in it for you:

  Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees 

  401(k)

  One complimentary duty meal for all employees that work more than 6 hours per shift

  Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)

  Wellness Offerings

  Employee benefit card offering discounted rates in Accor worldwide

  Learning programs through our Academies

  Opportunity to develop your talent and grow within your property and across the world!

  Ability to make a difference through our Corporate Social Responsibility activities

  Job Description

  As the Executive Sales Administrative Assistant you will support the Regional Director of Sales & Marketing, General Manager and Director of Operations.  You will be providing organizational and administrative support, oversee the Sales department administrative functions, and work primarily with the Regional Director of Sales & Marketing in aligning our efforts with business needs.  This position is based on-site. 

  Job Title:  Executive Sales Administrative Assistant

  Hourly Rate:  $28.05

  What you will do:

  Assist RDOSM in Sales Department administrative processes (i.e. invoice management, expense forecasting, payroll management, etc.)

  Support internal Sales & Executive Office administration projects, tracking necessary action and updating reports in a timely manner (i.e. annual budget, strategic plan, etc.)

  Work with other Sales team members in ensuring progressive practices are in place for all Administrative aspects of the larger office 

  Ensure the smooth operation of the Sales & Executive Office, ensuring confidentiality

  Assist with administrative duties for Sales & Executive Office, including but not limited to sending/distributing mail, answering phones, photocopying, and ordering office supplies

  Compose correspondence for the Sales & Executive Office, such as welcome letters, guest follow-up letters, gift certificates, etc.

  Arrange all VIP reservation requests and associated amenities

  Assist with and support colleague events as appropriate, such as leadership meetings, staff receptions, etc.

  Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests; be alert to all guests’ needs and requests

  Focus attention on guest needs, remaining calm and courteous at all times

  Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures

  Follow hotel and departmental policies, procedures and service standards

  Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings

  Qualifications

  Your experience and skills include:

  One year executive administrative assistant experience, preferably within a hotel environment

  High School diploma (or equivalent) and/or vocational training

  Must be able to speak, read, write and understand the English language.

  Requires excellent communication skills, both verbal and written.

  Must be able to read and write to facilitate the communication process.

  Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.

  Strong interpersonal and problem solving abilities

  Must possess basic computational ability.

  Must possess computer skills, including a proficiency in Microsoft applications.

  Knowledge of Property Manager, OpenTable, OPERA Sales & Catering is an asset.

  Must be able to multi-task, be detail-oriented and be organized in a fast paced, high pressure and high volume environment.

  Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.

  Ability to work cohesively as part of a team with minimum supervision

  Maintain a professional working environment and attitude.

  Additional Information

  All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

  Visa Requirements:  Applicants must be legally eligible to work the United States

  Our commitment to Diversity & Inclusion:

  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

  Why work for Accor?

  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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