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Executive Director - Information Security Operations
Executive Director - Information Security Operations-March 2024
Richardson
Mar 28, 2026
About Executive Director - Information Security Operations

  At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

  Come join us and be part of a purpose driven company who is invested in your future!

  Job Summary

  This position is responsible for leading the Information Security (IS) operations center; publishing and governing IS operating processes and procedures; IS testing / monitoring functions; day-to-day IS supplier relationship management for testing / monitoring activities; identity access management; security technology management; deployment and management of IS metrics and reporting; and management and operations of security solutions to help detect security vulnerabilities and events which pose risk to the enterprise.

  Responsibilities include:

  Manage and support overall Security Operations to include Platform Management and Tooling, Identity and Access Management, and Vulnerability Management services for the Enterprise

  Plan, design and implement improvements to an overall operating model for Security Operations. This operating model includes real-time health monitoring, optimized configuration, volume and capacity planning, testing and error handling, change and release management, and reporting.

  Lead problem and incident response process and execution including operational outages, and support of security-related incidents.

  Develop and maintain vendor relationships for core security products and services

  Establish and mature vendor support models to include onshore and offshore resourcing models

  Develop communication channels with IS partners, IT partners and business areas to ensure solid incident response and risk assessment processes.

  Analyze, assess and recommend security controls.

  Work with cross functional organizations in analysis of security controls and best practices to optimize the customer experience.

  Provide assistance in external audits; to achieve and maintain compliance.

  Manage updates to security hardware and software.

  Provide daily operations to act on alerted events and potential incidents.

  Recommend updates to current environment based on threats and vulnerabilities.

  Monitor & report on issues and risks, including Security Operations led root cause analysis.

  Monitor & report on information security (trends, capacity, alerts).

  Identify challenges or coverage gaps with the data and provide closed loop feedback to other information security teams.

  Required Job Qualifications:

  Bachelor's Degree and 12 years in Information Technology / Security.

  8 years in management.

  Oral & written communication skills.

  Supplier relationship management.

  Financial and analytical skills.

  Problem solving / analytical skills, tools and techniques.

  Results oriented.

  Ability to prioritize and make trade-off decisions.

  Knowledge of emerging technologies.

  System and technology integration.

  IT standards, procedures, policies (e.g., HIPAA).

  IAM Provision & Mgmt.

  Source Code Analysis

  Certificate & Key Mgmt.

  Configuration Mgmt.

  TVM Scanning

  Patch Mgmt.

  Wireless Security

  Log and monitoring management systems; SIEM

  Security event monitoring systems,

  Network-based and host-based intrusion detection systems,

  Firewall technologies,

  Privileged Access Management solutions

  Enterprise-level antivirus solutions/systems and encryptions standards

  Ability to influence

  Leadership -- Effectively leads multiple teams & people

  Ability to drive high performing technical team / service levels

  Continuous improvement mindset

  Teamwork and collaboration

  Ability to drive conflict management in high pressure situations.

  Preferred Job Qualifications:

  Bachelor's Degree in Computer Science, MIS or equivalent

  Product and project delivery expertise

  Strong budgetary planning and financial analysis experience

  Vendor management and contracting

  Proven capabilities to assess, analyze and drive results

  We encourage people of all backgrounds and experiences to apply. Even if you don't think you are a perfect fit, apply anyway - you might have qualifications we haven't even thought of yet.

  Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

  HCSC Employment Statement:

  HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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