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Executive - Client Services
Executive - Client Services-February 2024
Kuala Lumpur
Feb 10, 2026
About Executive - Client Services

  We are hiring Client Service, Executive (Credit Control), in KL Malaysia!

  Aon is in the business of better decisions

  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

  What the day will look like

  Responsible to monitor and follow up on the cash call / claims collection from reinsurers and to ensure it meet our service level timeline.

  Responsible to reconcile, prepare and send FA statements to B2B reinsurers for settlement according to pre-agreed settlement cycle.

  Responsible to reconcile and follow up on the settlement of quarterly accounts and risk management fees from / to the reinsurers.

  Responsible to reconcile and follow up on the third-party brokerage sharing from / to the third-party brokers.

  Responsible for timely MDP & premium adjustments disbursement to reinsurers.

  Responsible for receipt allocation for collection from reinsurers / direct payments from reinsurers to clients.

  Responsible for client / reinsurer bank details update or verification process upon request.

  To assist in any audit confirmation from clients / reinsurers upon request.

  To assist in preparing the presentation deck and meeting minutes in the CS client visits / meetings.

  To assist supervisors in the administrative / filing tasks.

  Any other ad-hoc tasks that may assigned.

  Skills and experience that will lead to success

  Education / Qualification / Relevant Experience

  Graduate Degree in Finance / Accounting / Insurance discipline

  Preferably with minimum 2-3 years working experience in finance operation / insurance related fields.

  Skills

  Computer skills (especially Microsoft Office – Excel and PowerPoint)

  English Communication skills (both written and oral)

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

  2537972

  We are hiring Client Service, Executive (Credit Control), in KL Malaysia!

  Aon is in the business of better decisions

  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

  What the day will look like

  Responsible to monitor and follow up on the cash call / claims collection from reinsurers and to ensure it meet our service level timeline.

  Responsible to reconcile, prepare and send FA statements to B2B reinsurers for settlement according to pre-agreed settlement cycle.

  Responsible to reconcile and follow up on the settlement of quarterly accounts and risk management fees from / to the reinsurers.

  Responsible to reconcile and follow up on the third-party brokerage sharing from / to the third-party brokers.

  Responsible for timely MDP & premium adjustments disbursement to reinsurers.

  Responsible for receipt allocation for collection from reinsurers / direct payments from reinsurers to clients.

  Responsible for client / reinsurer bank details update or verification process upon request.

  To assist in any audit confirmation from clients / reinsurers upon request.

  To assist in preparing the presentation deck and meeting minutes in the CS client visits / meetings.

  To assist supervisors in the administrative / filing tasks.

  Any other ad-hoc tasks that may assigned.

  Skills and experience that will lead to success

  Education / Qualification / Relevant Experience

  Graduate Degree in Finance / Accounting / Insurance discipline

  Preferably with minimum 2-3 years working experience in finance operation / insurance related fields.

  Skills

  Computer skills (especially Microsoft Office – Excel and PowerPoint)

  English Communication skills (both written and oral)

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

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