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Epic Technical - ECSA
Epic Technical - ECSA-March 2024
New York
Mar 28, 2026
About Epic Technical - ECSA

  Who We Are

  At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

  The Role

  The healthcare market is rapidly changing and Kyndryl is looking for practitioners who are passionate about helping some of the world’s biggest healthcare organizations with their journey to the cloud.

  Kyndryl spun off from IBM in November 2021, instantly becoming the largest infrastructure services provider in the world with many of the Fortune 500 already among its clients.  But we don’t want to be JUST an infrastructure services provider, we want and need to find innovative ways to do more for those clients.  With that in mind, we have been aggressively expanding our consulting ranks in innovative areas like cloud computing, software development, and data across all markets with a focus in healthcare.

  Job Description Summary

  Join Kyndryl as an ECSA - EPIC Certified Client System Administration Lead!

  We are seeking a driven and skilled individual with strong Epic Technical experience and Cloud background to work in the Healthcare provider and payer space as we support our customers in their EHR to cloud journey.

  What you’ll do in this role:

  You will be responsible for delivering and implementing Epic systems in a variety of capacities which include on-prem environments as well as supporting initiatives to migrate to the public/private cloud.

  Serve as a subject matter expert in a consulting capacity for clients as they transition to alternative cloud hosting solutions.

  Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

  Who You Are

  Required Experience:

  Minimum 3+ years experience with the following:

  Epic ECSA/ECSM Certification

  Understanding of MyChart, MyChart Mobile, CareEverywhere, Hyperspace Web, Interconnect, Kuiper, System Pulse, BLOB servers, BCA, and Printing

  Experience with installation and management of application deployment platforms

  Experience with installation and administration of Epic WSS

  Experience with Microsoft Windows server administration

  Experience with configuration of integrated third-party software applications

  Experience with Citrix, VMware, and Desktop Virtualization

  Experience leadingEpic Technical implementations

  Experience assessing system and infrastructure needs to support optimum uptime, performance, and availability efficiencies.

  Strong understanding of network protocols,i.e.: Active Directory, TCP/IP, etc.

  Knowledge of Healthcare Payer & Provider EHR systems

  Knowledge of Healthcare Payer & Provider IT operations, processes, and requirements

  Bachelor's degree in healthcare administration or related field

  Preferred Experience:

  Over 5 years of experience with Epic focused on Epic client server administration.

  Proven success in multiple projectimplementations

  Ability to lead presentation of project idea,status, solution, and results

  Proven skills in data analysis and presentationof data

  Strong analytical, problem solving, negotiation, and collaboration skills

  Bachelor's degree in healthcare administration or related field

  Ability to produce accurate and precise work, detect discrepancies and resolve discrepancies while meeting deadlines

  Proficiency with MS Office skills (Visio, Project,Outlook, Word, Excel, PowerPoint) SharePoint required

  Master’s degree in healthcare administration or related field

  Cloud Certification/Experience (AWS, Azure, GCP)

  If you are hired, the anticipated compensation range for the position is

  $102,390 to $233,450 based on a full-time schedule. Your ultimate compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

  If this is a sales role, you may be eligible for additional incentive compensation opportunities. For non-sales roles, you may be eligible for Kyndryl’s Shared Success plan.

  Being You

  Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

  What You Can Expect

  With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

  Get Referred!

  If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

  Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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