Description
CTG is hiring a Revenue Business Consultant to support our healthcare client in the Mid Atlantic.
Candidates should have expensive experience in Epic; including process and workflow improvements, with core experience in Prelude, ADT, and Cadenct.
This role encompasses the liaison between the business side and IT to obtain stakeholder buy in for process improvements around Consumer Experience.
Location: Remote
Contract Length: 6 months
Job Summary:
The revenue cycle business consultant supports revenue cycle processes that span multiple departments, multiple workflows and systems or supports analytic efforts of the revenue cycle through report development, data quality assurance, process mapping and analysis. the position also supports business process improvement efforts including projects to enhance epic, automation, quality, and efficiency through report writing, analysis, business case development and data validation
Job Functions:
revenue process support, workflows and systems
develop and maintain written documentation for processes that exist between departments, systems, external vendors and payers.
act as a high-level business process consultant between operations, performance improvement and it for needs that cross boundaries.
implement processes and practices that can adapt quickly to changing organization, business, and payer demands. the position does not
replace normal relationships between various departments but rather acts as a compliment to existing relationships to enhance and expedite performance improvement activities.
reviews business process, system or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiency. review system or process architecture in scope of assigned projects.
perform business impact reviews of test plans that span across departments, workflows or systems or to assess impact, efficiency and effectiveness.
create, optimize, and support the implementation of processes that link closely to system workflows. determine how these workflows will impact existing staffing, how to continuously refresh and monitor these flows and recommend optimal change management processes.
communicate information clearly and create an environment where people can engage in open dialogue and reach effective solutions together to optimize workflow or process.
direct cross-functional teams to resolve complex issues related to automated workflows or other complex processes or lead discussions with the business and operational leaders to analyze reporting needs, configure and model data and develop reports using specialized knowledge of reporting applications and software applications.
Data Reporting and Analysis:
responsible for creating and managing the financial and operational reports generated on regular and an ad hoc basis using software applications for report writing and data warehousing; provides consultation and assistance to ensure end users and operational reporting needs are met through report development and design.
primary liaison to various internal and external user groups within chop in terms of revenue cycle data reporting and analysis. assist revenue cycle leadership, management, and staff in analyzing, interpreting, and presenting data and information to various parties.
develop and build reporting solutions that monitor and benchmark cost, utilization and other quality and performance indicators; act as primary support to senior leadership in accessing relevant data necessary to develop strategic and operational business plans, and process improvements.
develop business case analysis to support process optimization and change.
perform troubleshooting, problem solving activities related to business intelligence reporting as necessary. analyze data and reports to understand business impact, correlations/discrepancies, and to propose changes/alternate solutions.
work closely with the information technology teams to resolve issues and perform analysis in a timely manner.
Work Experience and Skills:
at least five (5) years experience with system design, process workflow design or business/systems consulting. required
epic experience required epic mechanics how it works
revenue cycle experience required
strong analytical and communication skills required
strong computer skills to include database analysis required
statistical software experience preferred
extensive knowledge of workflow and/or system design required
extensive knowledge of analytical tools, business intelligence tools and statistical packages required
The expected base salary for this position ranges from $95,000 to $123,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About Us
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
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ID 2024-10149
Title Epic Revenue Cycle Business Consultant
Location US-PA-Philadelphia