Environmental Services Shift Manager

　　Casino, 5485 Casino Way, El Cajon, California, United States of America Req #14010

　　Wednesday, January 17, 2024

　　The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

　　Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

　　One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

　　Job Purpose: Supervises environmental services staff and activities on an assigned shift

　　Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

　　Maintains efficiency of environmental services operations by directing the work of environmental services personnel in several ways including, but not limited to: assigning duties, scheduling and monitoring staff schedules, submitting time and attendance documentation to appropriate personnel, communicating pertinent departmental information to assigned shift, instructing team members on departmental policies and procedures, conducting visual cleanliness inspections, and providing guidance and training to team members as needed.

　　Ensures chemical, tool, and supply costs are within established guidelines by regulating the amounts of chemicals, tools and supplies used, minimizing waste of product, and evaluating and recommending cost effective methods to reduce expenses.

　　Develops team members by monitoring team member performance, training team member, conducting performance appraisals, and providing counseling, training and corrective action as needed.

　　Influences environmental services personnel actions by reviewing applications, participating in the interview process, and collaborating with Environmental Services Manager to hire team members, makes recommendations regarding advancement/promotion, coaches team members for success and makes recommendations to Manager regarding termination or any other change of status.

　　Job Specifications:

　　Education and Experience:

　　Essential:

　　High School Diploma or G.E.D.

　　5 years housekeeping and/or custodial experience

　　3 years supervisory experience

　　Desirable:

　　Casino housekeeping experience

　　Skills and Knowledge: Essential:

　　Working knowledge of housekeeping procedures

　　Working knowledge of cleaning chemicals and chemical safety

　　Ability to communicate effectively in the English language

　　Ability to read and write in the English language

　　Ability to provide guidance and leadership to staff

　　Ability to stand and walk for up to eight hours at a time

　　Ability to complete forms and documents

　　Ability to perform simple mathematical calculations

　　Ability to interact effectively with team member and guests

　　Ability to maintain professionalism and composure

　　Ability to understand and follow verbal directives and written directions

　　Ability to accept constructive criticism

　　Ability to work in a smoking environment

　　Ability to work graveyard shift

　　Desirable:

　　Multi-lingual

　　Supervisory/Managerial Accountability:

　　Direct: Environmental Services Technician, Lead Environmental Services Technician, Deep Cleaning Crew Lead, Deep Cleaning Crew

　　Indirect: None

　　If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

　　Other details

　　Pay Type Salary

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　　Casino, 5485 Casino Way, El Cajon, California, United States of America