At Houston Methodist, the Environmental Services (EVS) Specialist position is responsible for oversight of daily housekeeping and/or floor maintenance operations in assigned areas. The EVS Lead serves as a resource/expert for staff, creates an environment for safe patient care and assists others in developing their skills and knowledge. The EVS Lead position requires proficient knowledge and skills necessary to prioritize and carry out delegated tasks, serving as a role model to team members. This position participates in the training, education and development of the team, supporting members of management to achieve optimal department outcomes.

　　PEOPLE ESSENTIAL FUNCTIONS

　　Interacts in a positive, professional manner with patients, family and staff. Actively leads/participates in meetings and huddles and contributes to a dynamic, team focused work unit to achieve optimal results.

　　Ensures employees are well supported and provided with the most up-to-date training and department communications through rounding and cross-unit work assignments.

　　Facilitates teamwork by anticipating staffs' needs for assistance and responding positively to requests. Makes contributions to the department's work effort as a whole.

　　SERVICE ESSENTIAL FUNCTIONS

　　Responds promptly and positively to requests for assistance from patients, staff and visitors. Responds to all assignments to create an environment that is conducive for healing.

　　Performs efficient room cleaning processes ensuring timely patient admissions.

　　Monitors workload fluctuations and work output of EVS staff, works with management to adjust assignments as appropriate, to ensure timely delivery of department services.

　　QUALITY/SAFETY ESSENTIAL FUNCTIONS

　　Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS or other identified cleanliness scores.

　　Achieves discharge, daily room cleaning and assigned area turn-around times to meet goals, as appropriate.

　　During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. Performs safety checks and ensures regular maintenance of all major housekeeping equipment.

　　Communicates and documents any facility or patient related issues to management. Corrects minor safety hazards.

　　FINANCE ESSENTIAL FUNCTIONS

　　Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift.

　　Prioritizes department daily tasks and independently manages time effectively, minimizing incidental overtime.

　　Facilitates strategic staff scheduling in coordination with management to reduce overtime and ensure adequate coverage.

　　GROWTH/INNOVATION ESSENTIAL FUNCTIONS

　　Assumes responsibility for growth and development. Participates in continuing education and in-service programs.

　　Contributes ideas towards improving the efficiency and effectiveness of department processes.

　　This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

　　EDUCATION

　　High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferredWORK EXPERIENCE

　　One year of progressive responsibility in Environmental Services or related field preferred

　　Two years of Environmental Services hospital experience preferred

　　LICENSES AND CERTIFICATIONS - REQUIRED

　　DOTHAZMAT Certification (DOT) -- US Department Of Transportation Hazardous Materials Certification (renewed every 3 years) within 90 daysLICENSES AND CERTIFICATIONS - PREFERRED

　　DL - Driver License - State LicensureKNOWLEDGE, SKILLS, AND ABILITIES

　　Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

　　Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

　　Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

　　Proficient computer skills including, but not limited to, knowledge of Microsoft Office software

　　Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem solving

　　Demonstrate efficient and safe use of housekeeping equipment and chemicals

　　Demonstrates the ability to access information both in the department and within the system to support the department as appropriate

　　SUPPLEMENTAL REQUIREMENTS

　　WORK ATTIRE

　　Uniform Yes

　　Scrubs Yes

　　Business professional No

　　Other (department approved) Yes

　　ON-CALL*

　　*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

　　On Call* NoTRAVEL**

　　Travel specifications may vary by department

　　May require travel within the Houston Metropolitan area No

　　May require travel outside Houston Metropolitan area No

　　Company Profile:

　　Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

　　Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.

　　Houston Methodist is an Equal Opportunity Employer.

　　Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.