Our Company

　　Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

　　Overview

　　We're looking for an Enterprise EMR Solution Specialist to join our team. This position reports to the Director of EMR and Office Operations Support. The primary responsibility is to work with company employees, leaders, and vendor partners to resolve Homecare Homebase Office Operations function. This role manages process questions, specialized access requests and system issues. Utilize system knowledge, experience and documentation to educate end users to reduce recurrent issues; and implement direct system updates to support resolution and large-scale process changes.

　　This is 100% remote.

　　About You

　　Bachelor’s Degree preferred

　　2 years Homecare Homebase experience

　　3+ years of experience in hospice and/or home health field(s) required

　　Knowledge of hospice and home health rules, regulations and CoPs

　　Fluent competence in computer/smart phone navigation

　　Excellent analytical and problem solving skills

　　Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

　　We Offer

　　Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

　　Opportunity to participate in a Fleet Program

　　Competitive Salaries

　　Mileage Reimbursement

　　Professional growth and development opportunities

　　Legalese

　　This is a safety-sensitive position

　　Employee must meet minimum requirements to be eligible for benefits

　　Where applicable, employee must meet state specific requirements

　　We are proud to be an EEO employer

　　We maintain a drug-free workplace

　　ReqID: 2024-88878

　　Category: Customer Service/Support

　　Position Type: Full-Time

　　Company: Gentiva

　　Type of Service: Hospice Only