Enterprise Administrator/Sr Enterprise Administrator - Richmond, VA or Columbia, SC

　　At Dominion Energy we love our jobs. That’s right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered “yes,” then read on!

　　We offer a hybrid work schedule (one week in the office, one week of teleworking) to accommodate the need for flexibility.

　　Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

　　At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

　　This position does not offer relocation assistance.

　　Job Summary

　　The Email Enterprise Administrator role is to assist in planning, design, support, implementation, and troubleshooting for the enterprise email infrastructure. This position requires the ability to prioritize and handle multiple issues simultaneously; work independently; excellent customer service skills; ability to troubleshoot technical issues using remote sharing tools; participate in on-call rotation for emergency response; and work after normal office hours or on weekends when required to service infrastructure that cannot be serviced during normal office hours. Errors may cause significant disruption to operations, or major costs.

　　This position will be filled at either the Intermediate or Senior level, commensurate with the successful candidates experience and education at the discretion of the hiring leader and business needs.

　　The position is based in the Richmond, VA or Cayce, SC office.

　　Responsibilities include but not limited to:

　　Implement, maintain, and support company messaging system

　　Ensure operability, capacity, and reliability in the enterprise environment

　　Provide quick diagnosis and resolution of email problems and issues

　　Assist end users with email problems and features

　　Provide support of the back-end servers and systems that provide email functionality. This includes diagnosing, troubleshooting, and repairing issues related to email to ensure optimal performance of the operating email environment.

　　Act as a project work team or group leader on complex projects

　　Guide and advise less experienced group members

　　Required Knowledge, Skills, Abilities & Experience

　　Enterprise Administrator 5+ years or Senior Enterprise Administrator 7+ yearsof messaging administration orrelated experience.

　　Expert understanding of client/server infrastructure

　　High proficiency in Microsoft Office software including Word, Excel, PowerPoint, Visio, & Project

　　Organizational skills

　　Technical writing

　　Essential Functions:

　　Assess incoming support tickets to determine the email issue root cause and resolution

　　Prioritize and act on tickets, server alerts, & assigned project tasks, keeping each updated with status

　　Troubleshoot email technical issues until resolved & escalate to team or vendor for additional assistance

　　Participate in on-call rotation for production systems emergencies

　　Make suggestions for client & server training materials to reduce recurrence of issues

　　Interface with various internal support teams and software providers to resolve end-user or company issues

　　Build servers and install server software to support the email infrastructure hardware and software upgrades and patches as required

　　Create PowerShell scripts to complete tasks as needed

　　Education Requirements

　　Bachelor’s degree required in Computer Science, Computer Engineering, Information Systems, Math or Business or equivalent job experience.

　　Licenses, Certifications, or Quals Description

　　Professional certificationin messaging desired.

　　Working Conditions

　　Office Work Environment 76 -100%

　　Travel Up to 25%

　　Other Working Conditions

　　May require some travel with overnight stays. May require additional hours, holiday and/or weekend work for project completion or to meet deadlines.

　　Test Description

　　No Testing Required

　　Export Control

　　Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

　　Additional Information

　　We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here

　　Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.

　　You can experience the excitement of our company – it's the difference between taking a job and starting a career.

　　Top 3 Reasons to Work at Dominion Energy

　　There are many reasons to work at Dominion Energy, but below are the top three employees have shared with us. Click on each of the links to learn more!

　　About Dominion Energy

　　I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.

　　I am not just any energy… I am Dominion Energy.

　　We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.

　　Join us!

　　Facts:

　　·17,000 employees

　　·Headquarters: Richmond, VA

　　·16 states in the US

　　·$100 billion of assets

　　·Nearly $35 million in charitable contributions

　　·100,000+ volunteer hours recorded in the community

　　Our Commitment to NetZero by 2050

　　We’ve cut carbon emissions from our electric generation business by approximately 46% (since 2005) and methane emissions from our natural gas business by 38% (since 2010) — and. By growing wind, solar, and renewable natural gas and pursuing innovative technologies, we expect to achieve net zero emissions by 2050. We’ve also committed to reducing the emissions of our suppliers and customers — so we can all move forward together.

　　Nearest Major Market: Richmond

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