Description

　　How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

　　AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

　　A day in the life

　　Tasked with driving innovation while reducing operational costs in the facilities

　　Drive projects with moderate complexity

　　Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

　　Perform rack installs, rack decommissioning, operational readings and facility management

　　Provide key performance indicators to senior engineers

　　Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

　　Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center

　　Ensure all safety procedures are adhered to while performing work

　　Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems

　　Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some sites have on-call rotations.

　　Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio

　　Role may support more than one location/site

　　Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder

　　Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds

　　Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull

　　About the team

　　Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

　　We are open to hiring candidates to work out of one of the following locations:

　　Santa Clara, CA, USA

　　Basic Qualifications

　　High school or equivalent diploma

　　2+ years of electrical and/or mechanical experience OR 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

　　2+ years of experience MS Office Suite experience

　　Preferred Qualifications

　　Associates or Bachelor’s Degree

　　2+ years of Data Center Engineering Experience

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,700/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.