Overview

　　Position Summary Details

　　Responsible for enforcing parking ordinances throughout the contracted enforcement area while maintaining professionalism and customer service.

　　Benefit Information:

　　ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024 Benefits for Frontline Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf)

　　Essential Functions

　　Approaches and greets all customers in a friendly, professional manner

　　Uses respectful communication to assist guests with their questions, problems, and concerns; relays information to shift or Operations Manager as necessary

　　Is quick and responsive to provide excellent customer service

　　Follows all company procedures and complies with all safety regulations

　　Provide consistent enforcement of parking ordinances

　　Follow daily schedule for revenue collection and deposit

　　Issue all citations using the Duncan Integrator 2000 system

　　Testify in court, when and if needed

　　Utilize safe automobile and pedestrian procedures

　　Expeditiously contact the appropriate person for repairs of parking meters, street signs, light poles, scofflaws, traffic problems abandoned vehicles, customer auto repairs and other concerns and issues

　　Report suspicious situations to your supervisor and/or police

　　Provide customer assistance when requested

　　Maintain safe and secure driving practices

　　Complete necessary reports and logs

　　Inter-act with City staff and customers in a professional, courteous manner

　　Responsibilities

　　Issues and/or collects visitor parking tickets

　　Matches visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change

　　Completes lost ticket forms when original tickets cannot be located

　　Performs revenue drops following specific location procedures

　　Answers telephone in a prompt and courteous manner, when required

　　Immediately reports any accidents, incidents or safety concerns to Operations Manager or Shift Lead

　　Communicates professionally at all times with guests, client, and teammates

　　Physical Requirements

　　Driving- 8 to 10 miles per shift

　　Walkin- 6 to 8 miles per shift

　　Outdoor Elements -Heat, cold, rain, snow

　　Equipment - Hand held ticket computer and printer

　　Tolerance - High tolerance level and extreme patience are essential

　　Qualifications

　　One year of similar experience preferred.

　　High school education or equivalent. Valid state issued driver's license and driving record in compliance with Company's Motor Vehicle Record policy, if enforcement position requires operation of a vehicle.

　　Must be able to communicate verbally in English. Must be able to demonstrate the ability to read and write in English.

　　Must be 18 years of age or older.

　　REQNUMBER: 76592

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.