Description

　　Account Manager – Residential HVAC

　　Location: Greater Toronto Area or Ottawa preferred (travel is a requirement)

　　To support ICF’s growing energy efficiency program delivery, ICF is seeking Account Managers with experience in residential HVAC systems in Ontario. The successful applicants will liaise with contractors, distributors and manufacturers to promote a new residential rebate program. Account Managers build industry relationships, help identify opportunities for participation in the program, and provide program assistance. Significant travel is required, as much of this work should be occurring in the field.

　　Key Responsibilities:

　　The Account Manager will develop partnerships with contractors, distributors and manufacturers to enable their participation in the program

　　Build industry relationships with heat pump trade allies and trade ally associations to identify opportunities for program participation.

　　Execute the marketing and outreach strategy, including attendance at trade ally shows, lead generation for the program and ICF.

　　Develop positive and productive working relationships with active and potential program participants, associations and product suppliers while supporting and promoting client programs.

　　Support potential program participants and product suppliers with program inquiries.

　　Support program participants and product suppliers with the application processes.

　　Track and report progress on project implementation, outreach activities, progress to specified energy and demand savings, as well as program performance.

　　Identify issues, opportunities and lessons learned and contributing to the continuous improvement of the program design and delivery.

　　Meet program targets for participation and customer satisfaction

　　Maintain rebate application status and provide regular reports to Program Manager on program activity

　　Using effective selling skills, to assist customers in the understanding of energy saving and comfort benefits of new energy efficient products

　　Conduct webinars and attend industry events to engage with trade allies and customers to promote the program.

　　Subject matter expertise in energy efficient equipment and processes

　　Site visits to program applicants

　　Provide training, technical assistance and guidance on energy efficient technologies, including emerging technologies and practices to companies participating in utility-sponsored programs.

　　Provide ongoing utility client support as needed. Support will include program reporting, meeting attendance and other client communication as needed.

　　Cross promote other provincial programs when necessary.

　　Basic Qualifications:

　　2+ years of experience working with HVAC contractors, distributors and/or manufacturers.

　　Valid and clean driving license and has their own vehicle.

　　Preferred Skills/Qualifications:

　　Strong planning, organization, and relationship building skills

　　Demonstrated knowledge of residential heat pumps is a must.

　　Outgoing, engaging individual who can build industry relationships to promote the program.

　　Time management skills to handle multiple priorities and flexibility to work limited overtime as needed

　　Self-motivated, able to manage own time minimal oversight

　　Team player with the ability to work in a fast-paced environment

　　Knowledge of energy efficiency and energy consumption

　　Experience with measurement and verification

　　Excellent written and verbal communications skills in English

　　High proficiency in MS Office (Excel, PowerPoint, Word, PowerBI, and Access)

　　Working at ICF

　　Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, diversity and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

　　Working at ICF

　　ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

　　Toronto, Canada (CD80)