Job Family: People Organization

Req ID: 420768

Employee Relations Specialist (ER)

Serves as a key point of contact for employee relations issues, complaints and concerns and handles all in a fair, consistent, and confidential manner.

Assists in resolving employee relations issues, escalating more complex issues to senior HR team when necessary.

Conducts thorough investigations into workplace concerns, allegations of misconduct or policy violations, ensuring compliance with legal and organizational requirements.

Demonstrated ability to handle high volume of employee relations cases with the ability to prioritize based on level of severity and risk.

Maintains accurate records and documentation related to employee relations activities, investigations, and outcomes.

Conflict Resolution:

Mediates conflicts and disputes between employees and managers, promoting constructive dialogue and problem-solving.

Facilitates discussions to resolve conflicts, ensuring mutual understanding and agreement among parties involved.

Develops strategies and initiatives to prevent or mitigate workplace conflicts and promotes a culture of respect and cooperation.

Management Guidance:

Provides sound guidance to managers/supervisors on HR policies, procedures, and best practices for consistent conflict resolution.

Administrative Support:

Supports team in managing the background check process for new hires.

Manages the E-Verify process for all new hires.

Knowledge, Skills, Abilities

2-4 years related experience in Employee Relations

Demonstrated ability to build rapport and trust with employees at all levels of the organization.

Strong analytical and problem-solving skills, with a proactive and solutions-oriented approach.

Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Commitment to upholding ethical standards and promoting a culture of fairness, respect, and inclusion.

Strong knowledge of employment laws, regulations, and best practices.

Excellent communication, mediation, and conflict resolution skills.

Ability to maintain confidentiality and handle sensitive information with discretion.

Proficiency in HRIS (TRESS) and Microsoft Office Suite.