Emergency Dispatch Supervisor 10 - FSB / IOD / OPS / Detroit Regional Communication Center

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　　Emergency Dispatch Supervisor 10 - FSB / IOD / OPS / Detroit Regional Communication Center

　　Salary

　　$22.98 - $30.83 Hourly

　　Location

　　Detroit, MI

　　Job Type

　　Permanent Full Time

　　Job Number

　　5501-24026-CF

　　Department

　　State Police

　　Opening Date

　　01/23/2024

　　Closing Date

　　2/1/2024 11:59 PM Eastern

　　Bargaining Unit

　　N/A

　　Description

　　Benefits

　　Questions

　　Job Description

　　Supervision of emergency dispatch personnel at MSP Regional Communications Centers. This position provides guidance and leadership to assigned emergency dispatchers to ensure the highest standards of proficiency and conduct while providing the efficient delivery of emergency communication support services to public safety agencies.

　　Position Description (https://mcsc.state.mi.us/AgencyPDFs/24026-CF%20EDS%2010%20DRCC%2012.7.23.pdf)

　　The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.

　　Required Education and Experience

　　Education

　　Educational level typically acquired through completion of high school.

　　Experience

　　Emergency Dispatch Supervisor 10

　　Two years of experience equivalent to an Emergency Dispatcher E8; or one year of experience equivalent to an Emergency Dispatcher 9.

　　Additional Requirements and Information

　　This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check , and a fingerprint check by the Michigan State Police.

　　Please attach a cover letter/memo , resume , and official college transcripts ( i f applicable) to your application . Unofficial transcripts will not be accepted.

　　Please note: Applicants will be screened out for failure to attach the required resume, cover letter /memo , and (if applicable) official transcripts to their application.

　　Positions at the Department of State Police may be required to provide telephone and radio, CPR, first aid, and other life saving instructions.

　　View the entire job specification at:

　　http://www.michigan.gov/documents/EmergencyDispatchSupervisor_12594_7.pdf

　　The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

　　State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022,Forbesranked the State of Michigan in theTop 10 of America’s Best Employers For New Grads (https://www.forbes.com/lists/best-employers-for-new-grads/?sh=5be036b2203a) and as the #1 employer for new grads in government services. More details on benefits for our new hires are below:

　　Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

　　Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

　　Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

　　Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

　　Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

　　Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

　　Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

　　Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

　　Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

　　Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

　　Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

　　Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

　　Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

　　Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

　　Updated: 11/14/2022

　　01

　　CURRMSP - Are you a current or previous MSP employee?

　　Yes

　　No

　　02

　　EMRDSPV1 - Do you possess at least an educational level typically acquired through the completion of high school and at least two years of experience equivalent to an Emergency Dispatcher E8, or one year of experience equivalent to an Emergency Dispatcher 9 or at least three years of experience as a supervisor of a public safety communications center?

　　Yes

　　No

　　03

　　EMRGDIS – Do you possess at least an educational level typically acquired through the completion of high school?

　　Yes

　　No

　　04

　　EMRGDIS - Please select your level of experience.

　　None

　　At least one year of experience working in an emergency response situation such as law enforcement, fire, military, hospital, paramedical, or related field of work; or using communication devices and equipment to dispatch personnel or vehicles.

　　At least one year of experience equivalent to an Emergency Dispatcher.

　　At least two years of experience equivalent to an Emergency Dispatcher.

　　05

　　MSPCRIMHST - Please check all that apply.

　　Convicted of a felony (provide date, offense, location and disposition below)

　　Convicted of a misdemeanor (provide date, offense, location and disposition below)

　　Felony criminal charges are pending (please explain below)

　　None

　　06

　　MSPCRIMHST1 - If "Yes," please describe each with the respective date, offense, location, and disposition. If not applicable, please indicate N/A.

　　07

　　MSPNEP - Please review theAnti-Nepotism Policy (https://public.powerdms.com/MSP1917/documents/1915192) . For this selection, is there a potential to violate the policy?

　　Yes

　　No

　　08

　　MSPNEP1 - If you responded yes to potentially violating theAnti-Nepotism Policy (https://public.powerdms.com/MSP1917/documents/1915192) , please provide the name and relationship of the individual. If none, please respond N/A.

　　09

　　Do you have work experience in law enforcement, security, fire or as an EMS dispatcher or have you worked in a military command and control center?

　　Yes

　　No

　　10

　　If you have experience in the areas identified above, please indicate which industry it is in along with the number of years of experience. If you do not possess this experience, please indicate N/A.

　　11

　　How many years of experience do you have using a professional 2-way radio system?

　　None

　　Less than 1 year

　　1 to 3 years

　　More than 3 years

　　12

　　Are willing to work up to 12-hour shifts, holidays, weekends, and attend meetings and training that occur outside of your regular work schedule?

　　Yes

　　No

　　13

　　How many years of experience do you have dealing with difficult or demanding customers/clients/citizens?

　　None

　　Less than 1 year

　　1 to 3 years

　　More than 3 years

　　14

　　If you indicated that you have experience dealing with difficult or demanding customers, please briefly describe your experience and ensure that it is documented in your application materials. If you do not possess this experience, please indicate N/A.

　　15

　　Do you have at least one year of administrative support experience?

　　Yes

　　No

　　16

　　If you responded Yes to the previous question, please briefly describe your experience and ensure that it is documented in your application materials. If you do not possess this experience, please indicate N/A.

　　17

　　MSPDOCS - Have you attached all of the following required documents within the attachments section of your application?

　　Cover letter/memo

　　Resume

　　Official Transcript (if applicable)

　　Failure to attach the required documents to your application will result in your application being screened out.

　　Yes

　　No

　　18

　　MSPSOR - Where did you see or hear about this job vacancy?

　　State of Michigan Job Opportunities Website

　　College Communications

　　Social Media - Facebook

　　Social Media - LinkedIn

　　Social Media - Twitter

　　Social Media - Other

　　Internet

　　Job/Career Fair

　　Family/Friend

　　Professional association or organization

　　Newsletter

　　Billboard

　　Other

　　Required Question

　　Agency

　　State of Michigan

　　Department

　　State Police

　　Address

　　[email protected]

　　7150 Harris Drive

　　Dimondale, Michigan, 48821

　　Phone

　　517-284-3175

　　Website

　　https://mspjobs.michigan.gov/civilian-careers

　　Apply

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