Job Family: Customer Services

　　Req ID: 402760

　　Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. *Who knows where our shared journey will take you? *  

　　Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.  

　　Siemens Smart Infrastructure is seeking a Senior Field Service Engineer for our RAM Solutions and Services (RAM ES) Business Unit, focused on the Electrical Services business across the US Region. The RAM ES Business Unit has a diverse portfolio of products, including electric-vehicle chargers, medium-voltage power distribution equipment including packaging and services, and solutions, including automation. This position is responsible for installation, initial testing, operation, maintenance, repair, troubleshooting and modification of customer equipment and systems including MV/LV switchgear, MV/LV circuit breakers, SF6 Gas circuit breakers, MV/LV Soft Starters, transformers, surge protection devices, and metering, power monitoring, power quality, and protective relay maintenance and systems of a standard nature.

　　As a Senior Field Service Manager , you will:   

　　Performs on-site technical and operational support in the design, development, installation, troubleshooting and maintenance of equipment and systems of a standard nature.

　　Critical thinking and detailed systems analysis / evaluation techniques to assess and diagnose information.

　　Identify solutions and provide guidance to field service personnel or other specialists

　　Initiate improvements by coordinating and working across internal Business units, third party vendors, contractors where appropriate, if and or when required.

　　Supports conducting site surveys to review proposed scopes of work, develop base or installation design/ installation plans and proposals.

　　Provides customer operational and functional training on new and or existing Siemens’ equipment installed base

　　Preparation and submittal of Field Service Reports covering completed site activity and expense reports

　　Comply with OSHA safety practices (as well as other appropriate certifications and standards required for specialized sites and installations – i.e., MSHA) and perform duties within specified guidelines to ensure safety of personnel, equipment

　　Available for short notice emergency call outs and long-term project-oriented assignments

　　You will make an impact with these qualifications:  

　　Basic Qualifications:  

　　BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience – including specialized applicable military training

　　Plus 2 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge in the Field Service Engineer space. Advanced degree MAY be substituted for experience, where applicable

　　Demonstrated fundamental knowledge of professional principles and skills

　　Demonstrated knowledge of power transmission and distribution systems required

　　Experience with Switchgear, MV or LV Circuit breakers

　　Knowledge and/or experience with SF6 Gas circuit breakers, metal clad/vacuum switchgear.

　　Knowledge and/or experience with breakers or LV equipment testing, including analyzing test results and providing well developed equipment condition assessments

　　Experience in troubleshooting & repair of electrical control circuits

　　Good organizational skills to plan work scope, personnel assignments, and equipment logistics

　　Effective verbal and written communication skills, as well as good presentation skills

　　Proficient with Microsoft Office suite, especially Word, Excel & PowerPoint, experience with project management software, a plus – i.e., Power DB

　　Highly motivated individual contributor and a team player; must foster an inclusive work environment and respect all aspects of diversity

　　Possesses ability to effectively read, understand and follow power system schematics and accurately identify electrical component symbology for installation and troubleshooting purposes

　　Travel Required; 65-75%

　　Preferred Knowledge/Skills, Education, and Experience

　　Certification and or credentials may be required in some areas due to customer site requirementsYou’ll benefit *from: *  

　　Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html  

　　The pay range for this position is $88,300 - $151,400. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.  

　　Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs! 

　　About Siemens:  

　　We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.  

　　*Our Commitment to Diversity, Equity, and Inclusion: *  

　　We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.  Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) . 

　　Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.  

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