Department: MA Front End

　　Position Type: Employee

　　Position Reports To: Store e-Commerce Manager

　　Position Supervises: N/A

　　Pay Level:

　　FLSA Status: Non-Exempt

　　Position Summary:

　　Assist the Store e-Commerce Manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

　　Essential Job Functions:

　　Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.Train all functions and duties of the Selector and Customer Attendant roles.Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.Assist with scheduling to meet operational and associates' needs.Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.Print and distribute order labels, including orders for perishable departments.Troubleshoot e-Commerce equipment and devices.Maintain level of supplies needed to perform necessary duties.Maintain organization and cleanliness of staging areas and equipment.Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.Perform required opening and closing procedures.Learn and implement process improvements as directed by division or enterprise e-Commerce team.Provide feedback on team members daily performance and annual performance reviews.Must be able to perform the essential functions of this position with or without reasonable accommodation

　　Minimum Position Qualifications & Education Requirements:

　　Effective communication skillsBasic knowledge of computersBasic knowledge of math (adding and subtracting)Ability to work without supervisionAbility to read shelf tagsProven supervisory experienceMust be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the dayMust be able to stand for extended periods of time and/or walk constantlyAbility to stoop, kneel, or crouch several times per hour

　　Desired Previous Job Experience/Education:

　　Experience as a cashierExperience in a production oriented environmentExperience in a warehouse environmentExperience stocking shelves

　　Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

　　Education Level: High School Diploma/GED Desired

　　Required Certifications/Licenses: None

　　Shift(s): Evening; Day

　　Regions: Mid-Atlantic

　　States: Virginia

　　Keywords: