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DPS - IOD - Technical Writer - 1864
DPS - IOD - Technical Writer - 1864-March 2024
Austin
Mar 29, 2026
About DPS - IOD - Technical Writer - 1864

  Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00038932You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

  Applicants must attach 3 recent examples of work you have authored that was published and used by your management or leadership team from a past employer. Examples should not be confidential or proprietary in nature.Applications without attached work examples will be subject to rejection.Applicants selected for interview will be required to complete a written test during the interview.PLEASE NOTE:All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=enGENERAL DESCRIPTION: Perform advanced (senior-level) technical writing work for Infrastructure Operations Division (IOD). Work requires composing, assembling and editing documents in multiple formats. Responsible for delivering accurate and approved information in a timely manner. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.The following Military Occupational Specialty codes are generally applicable to this position.https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationandCommunication.pdfApplicants must fully complete the summary of experience to determine if minimum qualifications are met.ESSENTIAL DUTIES / RESPONSIBILITIES:1. Work with the IOD Division Chief and Division Support Operations (DSO) to compose, review, and edit technical and non-technical documents, forms, and reports, including but not limited to Public Safety Commission reports, Strategic Plans, IOD Newsletters, and Legislative documents.2. Assist multiple departments in IOD with publishing Standard Operating Procedures, updating Executive Summaries and writing Exceptional Items for IOD.3. Coordinate with staff and administer in Division Support Operations (DSO) all information published on DSO and IOD SharePoint sites.4. Ensure the accuracy of data published and distributed to internal and external audiences by analyzing what is relevant.5. Provide general proofreading and editing services to Division personnel by applying the correct format, style, and standards for correspondence across multiple applications.6. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.7. Perform other duties as assigned.Qualifications: GENERAL QUALIFICATIONS and REQUIREMENTS:Education Graduation from an accredited four (4) year college or university with major coursework in English, Education, Journalism, Communication, or related fields.Experience Minimum three (3) years experience performing timely and professional technical writing, reports, presentations and related documents as more than 50% of total work time.Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.Licensure and/or Certification If driving is required, must possess a valid driver license from state of residence.Regulatory Knowledge Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.Technology Advanced proficiency with Microsoft Office suite including Publisher and Teams, and appropriate levels of proficiency with utilized software and systems (e.g. SharePoint, Tableau, Acrobat, SalesForce and Docusign) and be able to learn new software/systems.Interpersonal Skills Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS core values: Integrity, Excellence, Accountability, and Teamwork.Organizational and Prioritization Skills Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.Presentation/Communication Skills Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals. Must have knowledge of the techniques of planning, organizing, and writing various types of materials. Proficient in English grammar, punction, spelling, and composition. Proficiency in proof reading documents.Research and Comprehension Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.Analytical Reasoning/Attention to Detail Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.Confidentiality and Protected Information Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.Safety Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.Schedule and/or Remote/Telecommuting work and/or Travel Availability for work after-hours, weekends, and emergencies is required. Telecommuting up to 3 days per week.PHYSICAL and/or ENVIRONMENTAL DEMANDS:The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Environment: Office/Indoors;Ambulatory skills, e.g. stand, walk, sit;Hand-eye coordination and arm/hand/finger dexterity;Ability to speak, hear, and exercise visual acuity;Ability to transfer weights of up to twenty-five (25) pounds anticipated for this position;Driving requirements: Occasional (up to 5%).State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT

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