The Position

　　The District Promotion Manager is responsible for:

　　Managing Team/People - Directly supervises, builds and leads a team of Medical Representatives within responsible district through leading, coaching and managing talents.

　　Managing Business / Performance:

　　Develops a District Plan to maximize the resource utilization and ensures execution, ensures targeting of most valuable customers, Field Force/CRM/New channel KPIs achievement, Target and Goals setting, Key Account Tasks (including relationship building & Customer Engagements), market share development & customer base expansion

　　Has the responsibility to meet/exceed promotion results(Value and product mix) for the entire district in charge, individual direct reports and channels

　　Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements (e.g. Pharmacovigilance) are adhered, understood, monitored and respected within the immediate team.

　　Duties & Responsibilities

　　1. Analyze, develop, execute, monitor and achieve the District Plan :

　　Analyze the business in the responsible district for business opportunities based on performance reports, environmental trends and customer needs

　　Develop the District Plan based on the Regional Plan. Provide input to Medical Representative’s Multi Channel Cycle Plans (SAP) aligned with the District Plan. Target the right customers by utilizing IMMPaCT

　　Execute on the District Plan to meet and exceed its objectives, by focusing on days in the field, call frequency, target customer coverage and coaching days

　　Monitor and evaluate regularly the implementation of the District Plan (incl. budgets and expenses) and its target achievement, and take appropriate actions to achieve the objectives of the District Plan

　　Lead and ensure high quality customer survey using Veeva survey tools

　　Validate deviations / approve in MR's Multi Channel Cycle Plans

　　Recruit the most competent and motivated individuals for Medical Representative role

　　Deal with non-performance with courage and speed

　　Demonstrate AAI behaviors

　　Role model of BI values

　　Coach Medical Representatives to develop excellent customer engagement skills, aligned to BI selling model (CEM, CEM situational etc.) by utilizing CfE

　　2. Coach Medical Representatives to develop excellent customer engagement skills, aligned to BI selling model (CEM, CEM situational etc.) by utilizing CfE

　　Plan the coaching session by reviewing previous coaching logs, comments on Veeva Online, areas of improvement and areas of strengths

　　Coach/ Train Reps in consent capture

　　Coach/ Train Reps on effectively utilizing new channels (e.g. follow up email)

　　Create the coaching report by entering basic information about the session and any useful pre-coaching notes. Add behaviors based on identified developmental areas

　　Conduct the coaching session by focusing on the selected behaviorsand giving objective feedback at the end of each coaching session

　　Complete the coaching report by including the appropriate proficiency rating for each behavior

　　To guide and coach sales force to conduct each detailing call in-line with BI CEM approach

　　3. Manage the Rep Performance and Development for the responsible district

　　To lead and monitor teaminorder to ensure that objectives are achieved by each representative

　　Observe, document and reward the performance KPIs of the medical representatives in the context of the District Plan

　　Initiate, develop and implement corrective action plans as per Rep Performance Management priority in regular and consistent manner

　　Conduct coaching and MAG discussions (beginning of the year, year-end, or whenever the need arises)

　　Identification of talents within the team which can move to the next level or cross post to a different function

　　4. Utilize CRM system Veeva and standard reports to maximize customer engagement and sales force productivity

　　Maintain correct and complete customer database for the responsible district, within the legal framework

　　Be compliant with reporting and ensure high quality inputs

　　Maximize the productivity of the sales force by utilizing Veeva functions like Customer Survey, Event Management, CfE, Reports and dashboards

　　Continuous collect competitor activity and share with relevant colleagues / functions

　　Submit monthly performance & activities report with analysis and competitors’ information

　　Veeva Input - ensure daily & factual interaction submissions from the team

　　Regular review of all reports submitted by the DPMs with corresponding comments and action plans agreed together with the DPM

　　Sample monitoring in Veeva

　　5. Comply with local regulations, industry and company Code of Conduct

　　Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct

　　Take necessary action on issues of compliance and Pharmacovigilance

　　Be a role model in compliance with local regulations, industry and company code of conduct

　　Ensure that Self / MRs are compliant with all documents and actions in COC regulations

　　6. Functional / Administrative Responsibilities

　　Review District / Territorial boundaries and customer coverage, and if necessary, recommends changes (for territorial assignment updating of the reps every year)

　　Check, approve and validate itineraries / expenses submitted by MRs

　　Participate in the hiring, PIP, and promotion of MRs

　　7. Leadership / Supervision

　　Ensureimplementation and compliance to the Performance Management / Compensation Planning timelines for the year

　　Ensure that there are development plans for direct reports and that they are being implemented on the agreed timelines

　　Ensure that talents are properly identified

　　Ensure that proper coaching is provided during the MAG discussions (midyear, year-end, or whenever the need arises)

　　Ensure the adequate staffing of the team and the development and movement of talents are properly implemented

　　Requirements

　　Minimum Education/Degree Requirements : Bachelor’s degree

　　Skills required:

　　Sales Leadership

　　Coaching skills

　　Business planning

　　Performance management

　　Driving Execution Excellence

　　Communication skills

　　IT literacy

　　Experience: Minimum 3 years district management experience with strong performance record in the previous position.

　　READY TO CONTACT US?

　　Please contact our Recruiting Team:

　　Ms. Phuong Vo: [email protected]

　　All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.