JOB SUMMARY:
Provides leadership for assigned District; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives. Initiates the acquisition and integration of new business. Coordinates and directs new client transitions. Implements client satisfaction drivers. Coaches, trains, and develops field managers and supervisors. Promotes client and employee retention initiatives. Full profit & loss responsibility for a Security District operation.
ESSENTIAL FUNCTIONS:
Ensures the delivery of high quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary.
Analyzes operational and financial indicators to continuously improve District performance; ensures profitable operations with full profit and loss accountability.
Meets regularly with client representatives for status updates and addresses any actual or potential problems; carries out security planning, assessments and surveys; reviews and updates post orders.
Recruits, selects, orients, trains, and develops high caliber staff in collaboration with Area management; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary.
Develops and administers District budget in collaboration with Area management.
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
Authorizes appropriate expenditures including equipment, supplies, and vehicles; ensures vehicles are properly maintained and administers driver training; ensures adequate inventory of uniforms, radios, etc.; maintains and submits payroll records and other required information.
Ensures scheduling is handled effectively to meet client requirements while controlling labor costs; reviews site reports to ensure post orders and client directions have been followed.
Provides input to company, Region and Area initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.
QUALIFICATIONS:
Bachelor's degree in business administration or a related field.
Minimum of 5 years of experience in a similar role.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
Ability to develop and implement strategies to improve performance and profitability.
Knowledge of the security industry and related regulations.
Ability to build and maintain relationships with clients and stakeholders.
Strong ability to multitask and manage multiple projects at once while meeting deadlines.
Technically sound - expert in Microsoft Office, Data Management software.
Experience with payroll administration and related systems.
Knowledge of business operations management and human resources administration.
Ability to synthesize business/financial data and develop solutions.
Planning, organizing and leadership skills.
Strong customer service and service delivery orientation.
Ability to be an effective leader and member of teams.
High level of integrity, ethics, responsibility, and ownership.
Ability to take initiative and achieve results.
BENEFITS:
Depending on experience, Securitas will offer a starting base salary of $50-60K in addition to a full benefits package.
#AF-WesternCanada
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Securitas Canada's Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.