Distribution Assistant

　　Job Details

　　Level

　　Entry

　　Job Location

　　Plant 162 - Riverside, MA - Merrimac, MA

　　Position Type

　　Part-Time

　　Education Level

　　Not Specified

　　Travel Percentage

　　None

　　Job Shift

　　Overnight/Early Morning

　　Job Category

　　General Labor

　　Description

　　WORK SCHEDULE

　　Part-Time Overnight/Early Morning Hours

　　JOB SUMMARY

　　This is an entry level non-exempt position. Under the direction of the Distribution Center Manager (DCM) or the Assistant Distribution Manager (ADM), performs administrative tasks for the daily distribution center operations and can assist with the manual labor aspects of the operation.

　　ESSENTIAL FUNCTIONS & RESPONSIBILITIES

　　Participates in all the daily operations at a Distribution Center.

　　Performs administrative duties associated with the operations.

　　Performs administrative tasks associated with Delivery Service Provider Contracts.

　　Retrieves emails, prints and reviews paperwork, and distributes as needed.

　　Communicates with subscribers as they call in with complaints or concerns and informs DSP’s of customer complaints on their respective routes.

　　Efficient in the use of SAP, Word, and Excel.

　　Operates all office equipment including fax, copier, and computer equipment.

　　Assists in maintaining a daily record of: contracted routes serviced, dispatch times for trucks, system problems, and answers to customer complaints.

　　Occasionally, in the manager’s absence, prepares weekly route settlement to insure accurate compensation to DSP’s for services rendered.

　　May assist in unloading newspapers from delivery trucks, and verifying receipt of proper amounts of all newspapers.

　　Assists with distributing required amount of copies to DSP’s.

　　All other warehouse and housekeeping work as necessary.

　　Other duties as assigned.

　　Qualifications

　　ESSENTIAL QUALIFICATIONS

　　Competencies

　　Action Oriented, Listening, Functional/Technical Skills, Ethics and Values, Perseverance, Informing, Patience, Integrity and Trust, Customer Focus, Peer Relationships, Composure, Standing Alone

　　KNOWLEDGE, SKILLS & ABILITIES

　　Technical and Functional

　　Experience using a PC or computer terminal and standard office equipment.

　　Ability to use computer software including Word, Excel, SAP, Route Smart and other company applications.

　　Good verbal communication skills and communication skills in person and on the phone.

　　Ability to learn layout of geographical area serviced from distribution center.

　　Ability to develop thorough knowledge of the Delivery Service Provider Agreement.

　　Ability to meet and/or exceed the established customer service objectives.

　　Ability to use computer, printer, copier and other office equipment.

　　Previous warehouse or delivery experience preferred.

　　Required Physical Abilities

　　Able to lift heavy items.

　　Able to unload bundles of newspapers (30 – 50 lbs each) multiple times on a daily basis.

　　Working Environment

　　Able to meet deadlines and attendance standards.

　　Able to work weekends and early morning hours.

　　Able to work in warehouse type environment.

　　Able to function at night in adverse conditions.

　　EXPERIENCE, EDUCATION & CERTIFICATION REQUIRED

　　Requires a minimum of 1-2 years related work experience.

　　Requires high school diploma or equivalent

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