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Dispatcher Lead EMS
Dispatcher Lead EMS-March 2024
Virtual
Mar 29, 2026
About Dispatcher Lead EMS

  Overview

  The Lead Dispatcher will provide supervision for the emergency communication system dispatchers insuring that emergency calls (police, fire, medical, hazmat, rescue, etc.) that are received via telephone, TDD, radio, fire alarm system, computerized alarm system and face-to-face are handled in accordance with contract requirement.

  Responsibilities

  Firefighting apparatus, ambulances, rescue equip. first aid services, & police to situations within camp boundaries.

  Operates radio equipment in accordance with Federal Communication Commission (FCC) regulations/local emergency procedures.

  Maintains logs of calls.

  Answers/screens all 911 emergency calls/personal telephone inquiries.

  Performs routine administrative/clerical duties.

  Maintains office files, compiles statistical data reports, charts, etc.

  Receives, sorts, routes incoming mail/correspondence and distributes.

  Uses standard computer programs/procedures to input or retrieve data.

  Scheduling

  Providing feedback and guidance Dispatching Team

  Perform other duties as needed

  MATERIAL & EQUIPMENT DIRECTLY USED:

  Office equipment, Computer software, telephone, radio, etc..

  WORKING ENVIRONMENT:

  Works in a general office environment, may be required to work an uncommon tour of duty including nights, weekends and holidays.

  PHYSICAL ACTIVITIES:

  Work may require continuous sitting, walking, and standing. Eye strain and repetitive motion involved during peak periods of data entry

  Qualifications

  MINIMUM QUALIFICATIONS:

  Education/Experience:

  Two years related experience may be substituted for one year of education, if degree is required.

  Program Specific Requirements:

  Certified Telecommunications I&II

  Certified hazardous material awareness

  Experience working with fire, medical, and military terminology.

  Understanding of affecting emergency plans, SOPs and mutual aid agreements.

  Able to independently determine which processes, procedures and methods to use to effectively dispatch emergency response personnel and vehicles to scenes of emergency/incidents.

  Experienced with emergency dispatching

  We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

  We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

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