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Dispatcher-March 2024
Grand Prairie
Mar 28, 2026
About Dispatcher

  Job description

  Come join the Better Ingredients, Better Pizza Team!

  We are looking for a hard-working, fun, dedicated team player for a Night-Shift Transportation Dispatcher role at our Grand Prairie, TX Quality Control Center!

  This position will work closely with the Transportation leadership team and all CDL Class A Drivers.

  Responsibilities will include but not be limited to:

  Looking for a multi-tasker (can switch tasks as needed) as we have multiple routes and opportunities going at any given time.

  Coordinating contractor and driver activities

  Managing inbound and outbound freight flow

  Planning and implementing delivery routes for drivers.

  Effective communication with terminal operations personnel to build strong connectivity between terminal and corporate operations.

  Management of internal operating procedures

  Processing multiple calls simultaneously from internal as well as external customers

  Ownership of all communication regarding changes that impact internal and external customers.

  Various reports on production, quality, timeliness, staffing, maintenance, and discrepancies

  Other tasks delegated by the Supervisor and/or Transportation Manager

  Better Benefits:

  Dough & Degrees, our fully funded online college program. Eligible team members can earn a degree fully online on their own schedule.

  Generous Paid Time Off

  401(k) Plan

  Employee Assistance Program

  Bonus Opportunities

  Comprehensive benefits package - Medical, Dental, Vision including virtual doctor visits.

  Career advancement opportunities

  In-Store discounts - Pizza Party, anyone

  The ideal candidate should possess the following:

  CDL Class A desired

  Experience in Transportation with routing, dispatching, HOS, FMCSA Regulations and ELD’s is preferred. The team inspects equipment and checks the docks therefore it is not a sedentary role.

  2+ years of Transportation/Dispatch experience

  Effective verbal and written communication skills

  Strong computer skills, including knowledge of Microsoft Office

  Problem solving and analytical skills, as well as a strong attention to detail.

  Excellent multi-tasking and organizational skills

  A competitive and career-oriented mindset

  Desire to surround customer with excellence in service.

  Exciting things are happening at Papa John’s corporate restaurants. Work where the best ingredient is YOU!

  Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary, and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combines to produce not only the best pizza, but also the best team members!

  Papa John’s has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®

  Job Type: Full-time

  Benefits:

  401(k)

  401(k) matching

  Dental insurance

  Employee assistance program

  Employee discount

  Flexible spending account

  Health insurance

  Health savings account

  Paid time off

  Referral program

  Tuition reimbursement

  Vision Insurance

  Schedule:

  2nd ShiftSupplemental pay types:

  Bonus pay.Education:

  High school or equivalent (Preferred)Experience:

  Dispatching: 1 year (Preferred)

  Customer Service: 1 year (Preferred)

  Work Location:

  One locationWork Location: In person

  It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.

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